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Service Designer

Service Designer

Motion RecruitmentSan Diego, CA, United States
15 hours ago
Job type
  • Full-time
Job description

Our client, a leader in financial tax software , is looking to hire a Service Designer . This is a hybrid role that will be onsite 3x per week in San Diego, CA.

  • This job is a 6-month W2 contract role with benefits & paid holidays!

As a Service Designer , you will be responsible for leading the scoping, planning, and delivery of service design projects for mid-market customers. You'll have the chance to bring your expertise in Service Design to drive vision and strategy for a fast-paced, multi-faceted environment in the SaaS world!

Responsibilities

  • Design experience or ecosystem maps, user journeys and service blueprints, interaction models, process flows, storyboards, and prototypes
  • Clearly articulate an end-to-end service and experience to teams across the organization to achieve broad understanding, buy-in, and alignment
  • Identify common patterns and behaviors across services, using this information to create durable and reusable solutions
  • Foster strong cross-functional relationships with the research and design teams and other units such as service experience management, business system analytics, product management, and service delivery
  • Desired Skills & Experience

  • Bachelor's Degree in Human Interaction Design, Product Design, or relevant field
  • 5+ years of experience in Interaction Design, Product Design, Service Design or related field
  • Working knowledge of designing in Figma, Sketch, and / or the Adobe Suite (InDesign, Photoshop, etc.) .
  • Experience with collaboration tools such as Figjam, Miro, or Mural
  • Must have a creative online portfolio that demonstrates your strengths in service design!
  • Motion Recruitment Partners is an Equal Opportunity Employer, including disability / vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

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    Designer • San Diego, CA, United States

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