Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits :

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

ABOUT OUR AGENCY :

Our agency opened on September 1, 2018, and we currently have a small, close-knit team of two. Before opening my own office, I worked for two different State Farm agents, which gave me a strong foundation and a clear vision of the kind of agency culture I wanted to build.

We offer a Simple IRA and reimburse licensing costs to support professional growth. I work right alongside my team every day, and I value dedication, trust, and a shared commitment to helping our customers.

Were looking for someone whos reliable, hardworking, and ready to be part of a team where everyone contributes and works together toward a common goal. If that sounds like you, this could be a great fit.

ROLE DESCRIPTION :

Judy Helwani - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES :

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS :

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.