Associate, Store Operations

WHAT IS THE BRAND?

Mashburn is an Atlanta-based apparel and lifestyle brand founded in 2007. The company designs, manufactures, and markets a nationally recognized assortment of menswear (Sid Mashburn) and womenswear (Ann Mashburn), and other high-quality, iconic brands. Mashburn aims to be the best in American style and service... a brand that offers luxury-quality product at accessible prices, delivered with a memorable customer experience, and driven by a deeply personal brand voice that expresses the passion and inspiration of our founders.

WHAT IS THE JOB?

As the Store Operations Associate , you are the store's central nervous system, with a direct impact on our high customer service levels and growing sales by managing the accuracy, organization, and timely flow of all incoming and outgoing inventory. You will use critical thinking and creative solutions to troubleshoot, solve and remedy any inventory-related discrepancies. You will maintain our brand standards, identify ways to improve our operational processes, and continue to support the growth of both your store and all channels. This is an hourly, non-exempt position.

WHAT ARE THE RESPONSIBILITIES?

• Processing all incoming and outgoing products from a systematic standpoint :
• Customer Merchandise Transfers and Direct Shipments
• Current Product Replenishment / New Product Releases
• Store-to-Store Product Reallocation
• Inventory Transfer Verification
• Backorder Management
• Inventory Adjustments : MOS (Marked Out of Stock) RTV (Return to Vendor)
• Responsible for omni-channel order fulfillment from your store.
• Managing inventory integrity through weekly enterprise cycle counts, variances, negative quantity investigation, and inventory audits.
• Verifying daily returns.
• Managing and reporting stock levels (overages, deficits, end-of-season) to appropriate teams.
• Executing and leading efficient sale prep and end-of-sale processes.
• Planning, designing, and reorganizing stock room layout to improve storage efficiency and ease of access when inventory levels increase / decrease.
• Daily monitoring and ordering of all necessary store supplies.
• General store support (as needed).

WHAT ARE THE ESSENTIALS?