Ethics & Compliance Assurance Position
FirstEnergy at a Glance : We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better, and our communities stronger. FirstEnergy (NYSE : FE) is dedicated to integrity, safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.
About the Opportunity : This is an open position at FirstEnergy Service Company, a subsidiary of FirstEnergy Corp., and is within the Ethics & Compliance group. This position reports to the Manager, Ethics and Compliance Assurance. The estimated pay range for this role is $72,675 / k - $102,600 / k. The pay range for certain locations, including the state of New Jersey, includes a 20% differential to account for an increased cost of living, making the pay ranges $87,210 / k - $123,120 / k. FirstEnergy takes a market-based approach to pay, which may vary depending on your location. In addition, your actual base salary will depend on various factors such as your skills, qualifications, and experience.
Key Responsibilities :
- Work cross-functionally to support the day-to-day technical administration of the Archer Governance Risk and Compliance (GRC) platform used across the organization but primarily by the assurance functions (e.g., Office of Ethics & Compliance, Internal Audit, Corporate Risk, and Regulatory Compliance).
- Perform moderate to advanced administrative, development, and configuration support tasks on the platform including system maintenance, enhancements, and support tasks.
- Support the Archer application to accommodate gathered business requirements that will be used for day-to-day assurance management.
- Monitor Archer support requests, enter needs or change, document requirements, and share / escalate needs with proper parties to ensure quality of customer support, communication, and the successful completion of support tasks.
- Apply GRC standards to existing and new modules.
- Support the company-wide reporting and analytics initiatives including providing GRC data and being the GRC subject matter expert.
- Collaborate with other E&C functions to design and develop surveys for management of ongoing processes and initiatives.
- Train Archer users on the use of tool as appropriate.
- Communicate effectively, both verbally and in writing.
- Achieve and maintain ARCHER Administrator I and II Certification.
- Work cross-functionally to design and develop E&C dashboard for the monitoring of risks, controls, practices & procedures adherence, and investigations.
Qualifications :
Bachelor's Degree from an accredited program, college, or university in Management Information Systems, Business Management, Engineering, or related discipline required.In lieu of a degree, 7 years of relevant work experience is required.Minimum of 4 years relevant work experience for level III, with 7-10 years of relevant work experience needed for a level IV and above, which would include experience with either GRC administration or with IT (e.g., system administration, system support, system development).Ability to seek out opportunities and to develop and implement process improvements and efficiencies to improve the system and make positive changes.Experience in system deployments, upgrades, ongoing maintenance and operations.Strong focus on continuous documentation and delivery of information in an easy to understand format.