Major Accounts Manager Johnstone Supply Why This Role Matters At Johnstone Supply, our relationships power our growth.
As a Major Accounts Manager, you’ll own and expand some of our most strategic, high-value customer partnerships—working directly with executive decision-makers, including private equity–backed organizations.
This role blends strategic selling, relationship leadership, and cross-functional collaboration to drive long-term success.
What You’ll Do Build, manage, and grow key major account relationships Act as the primary point of contact for executive-level customers Develop and execute strategic account plans aligned with long-term business goals Drive revenue growth through account expansion, cross-selling, and upselling Support contracts, renewals, and negotiations Partner with Operations, Finance, Marketing, Purchasing, and Leadership to deliver best-in-class service Monitor account performance and proactively address risks or challenges What You Bring 5+ years of HVAC distribution sales experience Proven success managing high-value or strategic accounts Strong executive presence and relationship-building skills Ability to navigate complex organizations and collaborate across teams Nice to Have Experience working with private equity–backed clients Knowledge of branch operations, logistics, and Eclipse Why Johnstone Supply Industry leader in HVAC/R distribution Relationship-driven, team-first culture Opportunity to work with high-impact accounts and senior leaders Competitive compensation and growth potential Work Environment Combination of office, branch, warehouse, and customer-site settings In-person presence required Ability to lift up to 70 pounds as needed Powered by JazzHR
Major Accounts Manager • Greater Boston Area, MA, US