IT Technician I

D.R. Horton, Inc., the largest homebuilder in the U.S. , was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website atwww.drhorton.comfor more information.

D.R. Horton, Inc. is currently looking for an

• Information Technology Technician I
• for theirFinancial Services Information TechnologyDepartment. The right candidate will,with some supervision, provide user guidance and first level support of PC hardware, software, and LAN / WAN issues by assisting with problem resolutions. The level 1 technician acts as the key contact for on-site and remote users.

Essential Duties and Responsibilities

Responds to telephone calls. Remedy tickets and emails for technical support

Records all problems reported and resolutions within the Remedy tracking system

Deploys new desktops, laptops, printers, phones, and other hardware

Evaluates PC software

Install / Update PC software and hardware (i.e. McAfee virus scanning software)

Images existing machines for redeployment

Troubleshoots all user-end type problems

When needed, consults with Level II IT Technicians

Travel may be required

Is part of the Help Desk Team and may be required to answer incoming telephone calls to the DHIFS Help Desk

Education and / or Experience

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and / or training; or equivalent combination of education and experience.

CompTIA A and MCP desirable

Undergraduate degree in Computer Science, Mathematics or Business. Experience may be substituted on a year for year basis. A certification a plus

Two or more years of PC hardware and software experience

Must be knowledgeable of Windows 2000

Must be PC and LAN literate, detail oriented with good analytical and organizational skills

Must be service-oriented and enjoy working with both technical and people related issues

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including :

Medical, Dental and Vision

401(K)

Employee Stock Purchase Plan

Flex Spending Accounts

Life & Disability Insurance

Vacation, Sick, Personal Time and Company Holidays

Multiple Voluntary and Company provided Benefits

/ /

/ Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeopleToo /

Job :

Information Technology

Organization :

Mortgage

Title : IT Technician I

Location : TX-Austin

Requisition ID : 2505031