Employee Benefits Client Manager

Description:

Come join a Top 100 independent insurance agency working from our Jackson, MS headquarters. As an Employee Benefits Client Manager, you’ll put the client’s needs first by engaging directly with clients, company underwriters and Producers on health plan benefits management, network selection, claims and renewals.

Duties and Responsibilities

Every day will look a little different depending on team and client needs. Here is a snapshot of the work you can typically expect to be involved with:

• Respond to requests for assistance on existing coverage and/or new policies.
• Obtain and process enrollment forms, change forms or benefit summaries as determined by client need.
• Review existing benefits to determine best coverage alternatives when necessary.
• Communicate renewal terms to client and negotiate the renewal terms with carrier when necessary
• Demonstrate knowledge in rating applications and procedures for all types of group policies. Use web sites to obtain information as necessary to assist clients.
• Keep Producers fully informed of important activities or challenges on their accounts.

Requirements:

• 4-year college degree preferred. Life & Health License required within 6 months of employment and satisfactory employment record.
• Minimum three years’ experience in employee benefits, customer service or similar position with underwriting and/or health insurance background.
• Demonstrate understanding of employee benefit programs and coverage and ability to communicate effectively with potential and existing clients (and their employees) regarding these benefit programs.
• Must be self-starter, able to self-manage workload to ensure group accounts are satisfied with Ross & Yerger and their insurance carriers
• Ability to travel, up to 25%

About Ross & Yerger

Since 1860, Ross & Yerger, a Top 100 Independent Insurance Agency headquartered in Jackson, MS, has had an unwavering commitment to meeting the needs of its employees, clients, and community. As a perennial “Best Place to Work” organization and one of Mississippi’s healthiest workplaces, we nurture a culture of continuous learning, professional development, and career advancement. It’s in that spirit that we also share profits and ownership with all employees through our ESOP plan in addition to offering tremendous benefits including competitive compensation, comprehensive health and welfare benefits, continuing education reimbursement and generous Paid Time Off.