Logistics Processing Agent

PURPOSE :

The purpose of this position is to contribute to the overall success of Kitco Logistics (KLI) functions by ensuring the accurate and efficient processing and shipment of client orders and prompt response to client requests.

This is a part-time position (20 hours a week) that includes analyzing bullion and scrap materials received on behalf of KLI’s clients, preparing and shipping bullion products on behalf of clients, assisting with inventory management and preparing shipments to refiners, and monitoring outstanding tasks while adhering to Kitco standards and practices.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES :

The responsibilities of this position include, but are not limited to the following :

• Adhere to all Kitco policies and procedures.
• Ensure that all dealings are done with the highest level of professionalism.
• Abide by all personnel policies as outlined in the Kitco handbook.
• Comply with Kitco’s customer service standards.
• Escalate to team lead / supervisor as issues arise.
• Act as a backup to all other tasks in Kitco Logistics as required.

ESSENTIAL JOB FUNCTIONS AND TASKS :

REQUIRED SKILLS AND COMPETENCIES :

GENERAL OR PERSONAL COMPETENCIES :

DESIRABLE :

TECHNICAL / PROFESSIONAL COMPETENCIES :

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About Kitco Metals Inc. :

Founded in 1977, Kitco Metals Inc. is headquartered in Montreal and has offices in New York and Hong Kong. Kitco is one of the largest retailers of precious metals in the world, and a specialized supplier of refining services. The company is an authorized reseller of products made by some of the most prestigious government mints. Kitco’s website, the world’s #1 precious metals reference, is visited by close to a million people every day. A leading industry innovator, Kitco was one of the first precious metal companies to offer free real-time market information applications for smart phones.