Talent.com
Service Advisor
Service AdvisorToyota Of Scranton • Scranton, PA, US
Service Advisor

Service Advisor

Toyota Of Scranton • Scranton, PA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Welcome to Toyota of Scranton, where excellence isn't just a goal, but a way of life. Our foundation is built on a set of core values that guide everything we do. If you share our commitment to integrity, service, and community, then you're in the right place. Join us in upholding these principles as we strive for excellence together.

Honesty

Ethical, take responsibility, be accountable to yourself and your team, build trust through

transparency and open communication

Willingness to Help Others

Help others without expecting anything in return, be empathetic, dedicated to serving something

besides ourselves, driven by the belief that everyone can grow

Always Does the Right Thing

Customer first attitude, when no one is watching, willing to sacrifice for the best outcome, no amount

of money is worth betraying someone's trust in your or in the dealership

Passion for Excellence

Commit to being great at the things we do, inspire excellence in others, integrity, learn continuously

Commitment to Customer, Team and Community

We take care of the community we live in, empower others to achieve their goals, you represent the

team well at work and in the community, show up ready to give your best effort for those who rely on

you

We offer :

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance
  • Life Insurance
  • Supplemental Insurances
  • 401K Paid Time off

Responsibilities :

  • Schedules service appointments
  • Greets customers in a timely, friendly manner and obtains vehicle information.
  • Performs walk around with customer noting any damage, and advises on any needed maintenance.
  • Creates clear, concise, and accurate repair orders regarding customer vehicle problems
  • Ensures service history is reviewed with the customer to safeguard against incorrect information
  • Advises customers on the how to properly care for their cars to reinforce the value of maintaining their vehicles in accordance with manufacturers' specifications
  • Provides a complete and accurate written cost estimate for labor and parts.
  • Checks on progress of repair throughout the day, and timely informs the customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and obtains proper authorization before any additional repairs are performed
  • Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
  • Explains completed work and all charges to customers.
  • Discuss upcoming Factory Surveys, and schedules the next service appointment
  • Handles telephone inquiries regarding appointments and work in process.
  • Manages repair order documentation to ensure full compliance with policies and procedures.
  • Other Duties as assigned
  • Qualifications :

    High School diploma or equivalent

    We are an equal employment opportunity employer that does not discriminate on the basis of race, color, religion / creed, sex, disability, marital status, age, pregnancy, national origin, ancestry, sexual orientation, genetic information, possession of a General Education Development Certificate as compared to a high school diploma, veteran status, or any other characteristic protected by the applicable federal, state or local laws.

    Create a job alert for this search

    Service Advisor • Scranton, PA, US

    Related jobs
    Financial Advisor

    Financial Advisor

    Edward Jones • Mount Pocono, PA, US
    Full-time
    This job posting is anticipated to remain open for 30 days, from 21-Oct-2025.The posting may close early due to the volume of applicants. If you find yourself at a professional crossroads, a career ...Show more
    Last updated: 16 days ago • Promoted
    Food Service Worker / Kitchen Helper / Dietary Aide

    Food Service Worker / Kitchen Helper / Dietary Aide

    Healthcare Services Group, Inc. • Hazleton, PA, US
    Full-time
    Join Healthcare Services Group (HCSG) as a Food Service Worker / Kitchen Helper / Dietary Aide, where you will assist in preparing and serving meals for residents in a long-term care facility.At HCSG, ...Show more
    Last updated: 30+ days ago • Promoted
    Physical Therapy Assistant

    Physical Therapy Assistant

    ElmTree Physical Therapy • Lake Ariel, PA, US
    Full-time
    Outpatient Physical Therapy Assistant Great Team Environment (Hamlin, PA).Grow with a supportive, patient-centered team.Are you driven to make a profound and lasting difference in your clients live...Show more
    Last updated: 3 days ago • Promoted
    Fireplace Technicians

    Fireplace Technicians

    Harvis, Inc. • Tunkhannock, PA, US
    Full-time
    Human Resource 'departments of one' giving them a trusted HR Partner.Harvis is not a temporary staffing agency.We partner with clients to help identify and hire the right employees.Our clie...Show more
    Last updated: 24 days ago • Promoted
    Journeyman Electrician

    Journeyman Electrician

    Control Tech • Tunkhannock, PA, US
    Full-time
    Join our fun and fast-growing Team!.We offer an attractive benefits package, including : .Being a part of a team of passionate and like-minded professionals!. Generous paid vacation and flex days.Comp...Show more
    Last updated: 30+ days ago • Promoted
    Service Manager

    Service Manager

    HUNTER TRUCK SALES & SERVICE LLC • Scranton, PA, US
    Full-time
    Join the Hunter Truck Family – Now Hiring a Service Manager!.Position Type : Full-Time, Exempt.Drive Your Career Forward with Hunter Truck. Looking for a career with a company that values integ...Show more
    Last updated: 22 days ago • Promoted
    Brake and Alignment Specialist

    Brake and Alignment Specialist

    George J Hayden Inc • Hazle Brook, PA, US
    Full-time +1
    As a family-owned electrical contractor for over 50 years, we light the path to long-term success of our highly valued professional teams, who protect and serve our customers, by safely providing s...Show more
    Last updated: 12 hours ago • Promoted • New!
    Automotive Service Advisor

    Automotive Service Advisor

    Toyota of Stroudsburg • East Stroudsburg, PA, US
    Full-time
    We are looking for dedicated individuals to join our team.If you are career-focused and ready to join an organization that values its customers and employees, we want to talk to you!.Schedules serv...Show more
    Last updated: 30+ days ago • Promoted
    Daily Property Adjuster

    Daily Property Adjuster

    Alacrity Solutions • Wilkes-Barre, PA, US
    Full-time
    Alacrity Solutions is seeking experienced property adjusters to join the Alacrity daily claims team!.MUST live within 50-100 miles of posted location and willing to travel to location.Minimum 2-3 y...Show more
    Last updated: 30+ days ago • Promoted
    Service Advisor

    Service Advisor

    Boggs Recruiting • Nesquehoning, Pennsylvania, United States
    Full-time
    Quick Apply
    Current opportunity for a highly motivated and customer-oriented Service Advisor to join a close team.As a Service Advisor, you will act as the primary point of contact for customers, providin...Show more
    Last updated: 30+ days ago
    Mortgage Field Services Inspector

    Mortgage Field Services Inspector

    Far Inspections • Honesdale, PA, US
    Full-time
    FAR Inspections is looking for highly motivated individuals to perform residential occupancy verifications on behalf of mortgage lenders. Independent contractors earn predictable full-time or supple...Show more
    Last updated: 13 days ago • Promoted
    Service Manager

    Service Manager

    Tunkhannock Ford • Tunkhannock, PA, US
    Full-time
    Pompey Automotive Group is seeking a skilled Service Manager to join our team.The ideal candidate will have a strong background in automotive services and management, ensuring the smooth operation ...Show more
    Last updated: 25 days ago • Promoted
    Claims Adjuster

    Claims Adjuster

    NVP Warranty • Scranton, PA, US
    Full-time
    Ever dreamed of turning your skills into transformative action? Welcome to NVP Warranty, where we believe that every role, no matter how big or small, has the power to shape the future.Dive into an...Show more
    Last updated: 8 days ago • Promoted
    Fiber Sales Advisor

    Fiber Sales Advisor

    EX Telecommunications • Wilkes-Barre, PA, US
    Full-time
    Quick Apply
    This isn’t your average sales gig.As a Fiber Sales Advisor for Frontier Communications, you’ll own your territory like a boss : . If you thrive on the chase and love turning “maybe&#...Show more
    Last updated: 30+ days ago
    Benefits Liability Specialist - Hazleton

    Benefits Liability Specialist - Hazleton

    Northeast Counseling Services • Hazleton, PA, US
    Full-time
    The Benefits Liability Specialist is responsible to meet with clients upon their initial visit to obtain all necessary information for completing service applications, for billing process, and fina...Show more
    Last updated: 16 days ago • Promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border Protection • Tunkhannock, PA, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 1 day ago • Promoted
    Outpatient Physical Therapist

    Outpatient Physical Therapist

    ElmTree Physical Therapy • Hawley, PA, US
    Full-time
    Outpatient Physical Therapist Great Team Environment (Hawley, PA).Grow with a supportive, patient-centered team.Are you driven to make a profound and lasting difference in your clients lives?.Do yo...Show more
    Last updated: 3 days ago • Promoted
    Stylist in Training / Apprentice Stylist

    Stylist in Training / Apprentice Stylist

    Smartstyle • Honesdale, PA, US
    Permanent
    Stylist in Training Job Description.The Stylist in Training position is a temporary role that will give an individual the opportunity to explore how the salon operates including...Show more
    Last updated: 30+ days ago • Promoted