Behavioral Health Discharge Coordinator - Mental Health Emergency Center

Department :

10084 Advocate Aurora Health Corporate - Mental Health Emergency Center JV : ELA Emergency

Status : Part time

Benefits Eligible : Yes

Hou rs Per Week : 20

Schedule Details / Additional Information :

Monday - Friday (12p -8p) Every other weekend and holiday rotation.

Pay Range

$26.10 - $39.15 Major Responsibilities :

• Assist with discharge planning and collaboration with treatment team members to complete the discharge in a timely manner. Attends and participates in team meetings.
• Communicates effectively with patients, family, treatment team and community agencies and facilities resolution of issues which could impact continuity of care (e.g., application requirements, transfer paperwork).
• Provides program education to patients and families. Documents activity and education provided according to department / program standards. Educates patient on the discharge process. Focuses on positive discharge experience for all patients transitioning to the next level of care.
• Establishes aftercare services including referrals for housing, case management, transportation services, meal services, peer support groups, and vocational referrals.
• Acts as a liaison with referral sources, employer / schools, EAP and community agencies to keep them informed of discharge plan.
• Acts as a primary contact for Milwaukee County Emergency Detention patients. Works as a liaison between IP physicians and the legal team to decide patient's IP status (voluntary, stipulations, or commitment proceedings).
• Contacts physicians daily for availability to accept patients transitioning to PHP. Manages MD dashboard for PHP. Assigns a physician to patients stepping down to PHP.
• Acts as a primary contact for patients to call post discharge when encountering a problem transitioning to the next level of care. Resolves transportation issues post discharge.
• Meet with patients that have been readmitted within 30 days to discuss barriers to treatment. Discuss treatment options with patient and treatment team to ensure positive treatment outcomes upon discharge.
• Provides program orientation to patients, and coordinate meet and greets for our direct program admissions to ensure a smooth transition to the next level of care. Completes outreach calls to patients recently discharged from inpatient level of care who fail to show for hospital based programming in an attempt to reengage the patient in treatment.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his / her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and / or Certification Required :

Education Required :

Experience Required :

Knowledge, Skills & Abilities Required :

Physical Requirements and Working Conditions :

Our Commitment to You :

Advocate Health offers a comprehensive suite of Total Rewards : benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including :

Compensation

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About Advocate Health

is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names in Illinois; in the Carolinas, Georgia and Alabama; and in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.