A company is looking for a Call Center Agent to assist customers with sales, billing inquiries, and technical support.
Key Responsibilities
Assist customers in finding and purchasing products and services
Handle billing inquiries and process payments
Troubleshoot basic technical issues related to phone, internet, or cable services
Required Qualifications, Training, and Education
Minimum of two years of customer service and sales experience preferred
High school diploma or equivalent; college degree preferred
Aptitude for working with various computer systems
Ability to perform well under pressure and adapt to changing business needs
Self-directed and resourceful with a strong desire for sales
Remote Call Center Agent • Norwalk, California, United States
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