Associate Director of Family Programming & Communications

Department :

SA New Student Family Prgrms-648001

Career Area : Student Services

Posting Open Date : 12 / 17 / 2025

Application Deadline :

01 / 12 / 2026

Open Until Filled : No

Position Type :

Permanent Staff (EHRA NF)

Working Title :

Associate Director of Family Programming & Communications

Appointment Type : EHRA Non-Faculty

Position Number : 01004049

Vacancy ID : NF0009443

Full Time / Part Time :

Full-Time Permanent

FTE : Hours per week :

40

Position Location : North Carolina, US

Hiring Range :

Commensurate with education / experience

Proposed Start Date :

02 / 16 / 2026

Be a Tar Heel! :

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work / life balance.

Primary Purpose of Organizational Unit :

New Student & Family Programs (NSFP) is responsible for transitioning over 4,200 first-year students and over 800 transfer students into the UNC community, as well as establishing and maintaining a relationship with over 20,000 families of Carolina undergraduates. NSFP provides new undergraduate students and families with programs and services aimed at supporting their transition to the University of North Carolina at Chapel Hill, with the goal of supporting retention and success in the higher education environment.

Position Summary :

Associate Director of Family Programming & Communications (NSFP) develops and leads programs and services for parents and family members of Carolina students and serves as the staff liaison to the Carolina Parents Council. The Associate Director designs and delivers year-round education and leadership training programs for 70+ NSFP student leaders (Undergraduate Fellows, Orientation Leaders, Week of Welcome Board Members, and Project Coordinators) and serves as NSFP’s staff liaison for New Student Convocation. The position develops and co-manages communications efforts for NSFP. The position supervises a full-time Coordinator for Family Programming & Communications. The Associate Director reports to the Director for New Student & Family Programs.

Minimum Education and Experience Requirements :

Relevant post-Baccalaureate degree required (or foreign degree equivalent); for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and / or management of student support functions, will accept a relevant Bachelor’s degree (or foreign degree equivalent) and at least 1 year of relevant experience in substitution.

Required Qualifications, Competencies, and Experience :

• Successful candidates must have the ability to work effectively in teams and individually in a fast-paced environment;
• Demonstrated understanding of belonging within the varied student and family populations; demonstrated leadership and effectiveness in promoting respect and appreciation for these concepts among students and families;
• Demonstrated knowledge of the needs of first-year and transfer students and their families and how to best program, serve, and communicate with these constituent groups;
• Proven ability to prioritize work appropriately and adapt easily to changing priorities as well as work independently on multiple tasks and deal effectively with conflicting priorities;
• Excellent oral and written communication skills and have a technical proficiency with developing content for print publications, websites and social media.
• Willingness to work some evenings and weekends.

Preferred Qualifications, Competencies, and Experience :

Campus Security Authority Responsibilities :

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.