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Hotel Front Desk Attendant

Hotel Front Desk Attendant

TownePlace Suites Memphis SouthavenSouthaven, MS, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

Shifts needed / shifts rotate from : 7 am - 3 pm to 3 pm - 11 pm.

Responsibilities :

  • Provide guests with information about hotel amenities, dining, and travel directions.
  • Take reservations over the telephone, through emails and in person, including groups
  • Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
  • Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
  • Handle guest check-ins, check-outs, and payment processing with accuracy.

Qualifications :

  • Physical ability to stand, walk, and lift up to 25 pounds as needed.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
  • Strong customer service skills with a guest-focused approach.
  • Availability to work flexible schedules, including weekends and holidays.

    • About Company

    Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners

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    Front Desk Attendant • Southaven, MS, US