Sr. Workers' Compensation Claims Specialist, Supervisor - REMOTEHolmes Murphy • Waukee, IA, US
No longer accepting applications
Sr. Workers' Compensation Claims Specialist, Supervisor - REMOTE
Holmes Murphy • Waukee, IA, US
15 hours ago
Job type
- Full-time
- Remote
Job descriptionEnsure appropriate staffing, including hiring and terminations. Coach team members on workflow, processes, customer service, and client consulting. Conduct performance reviews, set goals, and hold employees accountable. Foster career development and manage timesheets and compensation decisions. Coordinate training and maintain standardized processes for quality service. Facilitate regular team meetings and attend enterprise and leadership training. Conduct monthly performance meetings and quarterly team meetings. Set and monitor annual goals for staff. Participate in round tables, claim reviews, and Risk Control Workshops. Mediate between insured and insurance company, addressing coverage issues and large loss reporting. Analyze performance data to implement necessary changes. Review all files at least every 90 days. Education : High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU. Experience : 5+ years of adjusting property and casualty claims, including litigated claims. Prior agency, loss control or carrier experience preferred. Prior supervisory experience preferred. Licensing : Active state-specific Workers' Compensation License required or the ability to acquire license within three months of hire. Skills : Extensive knowledge of general and auto liability or workers' compensation coverages and application in job duties; proficient in claims processing procedures; knowledge or ability to learn multiple state insurance regulations; pass state licensing exams. Technical Competencies : A strong grasp of claims principles, practices, and insurance coverage interpretation; ability to contribute to workflows and adhere to compliance requirements. Prioritize problem-solving, foster relationships, and collaborate to deliver effective solutions and a world-class client experience. Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey! Company-paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow. 401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee's 401k. This means, even if you're not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf. We are forward-thinking and want to be sure your future is cared for. Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off. Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our Holmes Murphy Foundation, we offer several vehicles to make an impact. DEI programs — Holmes Murphy is committed to celebrating every employee's unique diversity, equity, and inclusion experience, including paid Diversity Day time off and access to a Chief Diversity Officer and a DEI project team. Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities. Discretionary bonus opportunity — There is an annual opportunity to earn more. Seniority level : Mid-Senior level Employment type : Full-time Job function : Human Resources Industries : Insurance
Overview
Senior Workers' Compensation Claims Specialist, Supervisor - Remote at Holmes Murphy. This role provides high-quality claims handling oversight for CRS customers on litigated and complex claim situations, with jurisdictional experience across multiple states. The team member will provide guidance, oversight, and expertise for investigating, communicating, evaluating, and resolving claims in accordance with CRS Best Practices for Claim Handling. The role includes assisting staff with goals, career development, and ensuring engagement.
Responsibilities
- Adjudicate claims during staffing shortages, investigate, and negotiate settlements per "Best Practices for Claims."
- Monitor and document claim files, focusing on coverage, investigation, reserves, plan of action, legal, and medical management. Recommend adjustments as needed.
- Research and respond to questions and complaints from insureds, claimants, agency partners, and fronting carriers.
- Discuss complex claims and coverage issues with clients, addressing any inquiries.
- Maintain communication with customers and fronting carriers per "CRS Communication Expectations" and "Reportable" file guidelines.
- Assist staff in managing litigation claims, ensuring timely responses and protecting the interests of insured and carriers.
Management Responsibilities
Additional Responsibilities
Qualifications
Salary and Benefits
The salary range for this role is $65,000–$109,000. Compensation is based on factors including education, work experience, and industry certifications. In addition to salary, Holmes Murphy offers a comprehensive total rewards program including annual bonuses, total wellbeing benefits, and support for professional development.
About Us
Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in delivering customized claims management, loss control, and risk consulting services to our clients. Our team is dedicated to excellence, integrity, and a best-in-class culture, empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their potential, and contributing to the organization's success by uplifting team members.
Benefits
Location : Remote (MD, NC, TN, GA, KY)
Job Details
J-18808-Ljbffr
Create a job alert for this search
Worker Compensation • Waukee, IA, US
Related jobs
Senior Claims Specialist – Medical Malpractice & Liability.Incentive Comp, ESOP, Competitive Benefits.Our client is a leading specialty insurance provider known for delivering personalized solution...Show more
Claims Adjuster - Workers Compensation.By joining Sedgwick, you'll be part of something truly meaningful.It's what our 33,000 colleagues do every day for people around the world who are facing the ...Show more
Sr Director, Workers Compensation Programs E&S / Specialty.Are you a visionary underwriting leader who thrives at the intersection of innovation, strategy, and execution? Do you have a passion for s...Show more By joining Sedgwick, you'll be part of something truly meaningful.It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
We invite you to grow your c...Show more 
Insurance Benefits Specialist- 100% Remote.Now is the best time to join full-time remote completely work from home.All benefits representatives start at entry level and move up! Suggested schedule ...Show more Claims Examiner | Multi-Line | Public Entity | Remote.By joining Sedgwick, you'll be part of something truly meaningful.It's what our 33,000 colleagues do every day for people around the world who ...Show more 
We are looking to add a Liability Claims Specialist to join our Creative Risk Solutions team.This role will provide high quality claims handling and expertise for all CRS customers.This includes in...Show more
The Claims Specialist manages within company best practices lower-level, non-complex and non-problematic workers’ compensation claims within delegated limited authority to best possible outco...Show more
Cottingham & Butler Claims Services (CBCS) is adding several remote Sales Executives to the team! Our ideal locations are in the Texas and Georgia areas.
This role is primarily responsible for c...Show more
The Senior Workers’ Compensation Adjuster is responsible for managing moderate to complex workers’ compensation claims from initial investigation through resolution.Key responsibilities...Show more National Catastrophe Field Claims Specialist.If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide t...Show more Provides support for claims activities including reviewing and resolving member and provider complaints, and communicating resolution to members or authorized representatives in accordance with the...Show more 
Rated Best Places to Work 2020, 2022 and 2024 by Business Insurance, Continental Western Group is a regional property casualty insurance company offering commercial products and services through in...Show more
Join our Claims Academy - we are building the next generation of expert Claims Adjusters!.Location : Dubuque, Iowa or West Des Moines, Iowa - in office.
It's an exciting time at CBCS! We've been expe...Show more
Are you looking for an impactful job that offers the opportunity to develop a professional career? Bring your 1-2 years' experience in an office setting and grow with us!.A stable and consistent wo...Show more Liability Claims Specialist, Supervisor.Liability Claims Specialist, Supervisor to join our Creative Risk Solutions team, located in our Waukee office.
This team member will provide high-quality cla...Show more 
Senior Work Comp Claims Professional.SFM is unique in that we are small enough that your voice is heard but has all the benefits and perks of a larger employer.
We value your opinion, help you reach...Show more
RCIS Claims Specialist I Crop Adjuster.Zurich is currently looking for a Claims Crop Field Adjuster II to join our Rural Community Insurance Services (RCIS) team.
RCIS is one of the leading crop ins...Show more
Senior Professional Liability Claims Specialist
Confidential • Des Moines, IA, US
Full-time
Last updated: 30+ days ago • Promoted
(Remote) Claims Adjuster - Workers Compensation | Midwest & Southeast Jurisdictions
Iowa Staffing • Des Moines, IA, US
Remote
Full-time
Last updated: 2 days ago • Promoted
Sr Director, Workers Compensation Programs - E&S / Specialty
Nationwide • Des Moines, IA, US
Full-time
Last updated: 30+ days ago • Promoted
Auto Claims Representative | PIP | Remote
Iowa Staffing • Des Moines, IA, US
Remote
Full-time
Last updated: 2 days ago • Promoted
Insurance Benefits Specialist- 100% Remote
Global Elite • Des Moines, IA, US
Remote
Full-time
Last updated: 30+ days ago • Promoted
Claims Examiner | Multi-Line | Public Entity | Remote
Iowa Staffing • Des Moines, IA, US
Remote
Full-time
Last updated: 2 days ago • Promoted
Liability Claims Specialist II
Holmes Murphy • Waukee, IA, US
Full-time +1
Last updated: 11 days ago • Promoted
Indemnity Claims Specialist
CorVel Enterprise Claims, Inc. • Des Moines, IA, US
Full-time
Last updated: 30+ days ago • Promoted
Sales Executive - Casualty Claims
CBCS • Des Moines, IA, US
Full-time
Last updated: 30+ days ago • Promoted
Sr. Workers' Compensation Adjuster - California I Remote Opportunity
The Mutual Group • West Des Moines, IA, US
Remote
Full-time
Last updated: 17 days ago • Promoted
Field Claims Specialist II, Property NATCAT - Midwestern US ($5000 Sign-on Bonus)
Nationwide • Des Moines, IA, US
Full-time
Last updated: 30+ days ago • Promoted
Specialist, Appeals & Grievances - Remote ( Must be in EST or CST)
Iowa Staffing • Des Moines, IA, US
Remote
Full-time
Last updated: 2 days ago • Promoted
Claims Manager
W.R. Berkley • Urbandale, IA, US
Full-time
Last updated: 30+ days ago • Promoted
Claims Representative
CBCS • West Des Moines, IA, US
Full-time
Last updated: 30+ days ago • Promoted
Claims Associate - Recovery
Sedgwick • West Des Moines, IA, US
Full-time
Last updated: 30+ days ago • Promoted
Senior Liability Claims Specialist Supervisor
Holmes Murphy • Waukee, IA, US
Full-time
Last updated: 30+ days ago • Promoted
Senior Work Comp Claims Professional
SFM Mutual Insurance Company • Johnston, IA, US
Full-time
Last updated: 6 days ago • Promoted
RCIS Claims Specialist I Crop Adjuster
Zurich Insurance Company • Des Moines, IA, US
Full-time
Last updated: 2 days ago • Promoted