Tax Office Team Supervisor

Join us at H&R Block as a Tax Office Team Supervisor and play a key role in delivering exceptional client experiences while leading a dedicated team.

Overview

At H&R Block, we harness the power of people helping people. We are driven by our mission to inspire confidence in our clients, associates, and communities everywhere. By fostering an inclusive environment, we ensure that everyone feels valued and connected. As we embark on our transformation journey known as Block Next, we aim to innovate and enhance client experiences to achieve sustainable growth. If you're ready to embrace challenges and make a meaningful impact in your community, we want to hear from you!

Responsibilities

• Lead a customer-focused team in a seasonal tax office, driving growth and excellence.
• Manage and develop associates, ensuring an outstanding client experience and achieving business objectives.
• Serve as a knowledgeable resource on tax topics while enhancing your own skills.
• Conduct daily team meetings, share vital information, and create schedules ensuring accurate timekeeping.
• Oversee timely completion of tax office tasks with a focus on quality.
• Train and mentor associates to uphold service standards and recognize exceptional performance.
• Participate in recruiting and interviewing candidates for tax office positions with district leadership.
• Resolve escalated client service issues on-site and ensure proper scheduling.
• Prepare tax returns as needed and conduct performance reviews, addressing any associate concerns.

Qualifications and Expertise

Why Work for Us

The Community You Will Join

Become part of a supportive and connected culture where trust, care, and relationships allow everyone to bring their authentic selves to work. We pride ourselves on providing an exceptional work atmosphere celebrated in Best Companies lists, surrounded by colleagues who champion each other's growth.

H&R Block is an equal opportunity employer and values diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Pay Range Information

The pay range for this position is detailed below. Local minimum wage laws apply, and pay decisions will be based on experience, education, skills, performance, and location. Eligible employees may participate in incentive plans and benefit programs as described. Pay range : $15.00 - $65.00 / Hr .

Sponsored Job : #14410

Location and other job details may vary by posting.