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GOVERNMENT OPERATIONS CONSULTANT I - 40046110 1

GOVERNMENT OPERATIONS CONSULTANT I - 40046110 1

Florida State JobsFort Lauderdale, FL, US
30+ days ago
Job type
  • Full-time
Job description

Government Operations Consultant I

The Government Operations Consultant I is a professional position specializing in providing individual or group employment services, human resources services, and program management assistance in a One-Stop Center or office by assisting with human resource and programmatic service delivery strategies, educating staff, creating reports and training documents related to current employment and program initiatives, and providing technical assistance.

You will assist in helping Floridians obtain wage benefits for qualified individuals who are out of work and provide human resource and program assistance. This position reports directly to the Sr. Management Analyst Supervisor. The incumbent's primary duty is directly related to assisting the operations department and CSBD customers / providers. The incumbent must exercise discretion and independent judgment with respect to matters of daily operations. Work is performed within federal, state, and local workforce development guidelines and regulations, as well as local policies and procedures. Guidelines include state and federal regulations, corporate personnel rules, policies, and procedures, labor laws, technical assistance guides, and research.

FL Commerce is a fast-paced work environment in which critical thinking and prioritizing is a must.

FL Commerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with our Office of HR Training and with our Division of Workforce Training Unit. In accordance with FL Commerce's Vision and Mission, the employee :

  • Furthers Florida's economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
  • Meets customer / client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
  • Provides information clearly, accurately, and succinctly; and also exhibits good listening skills.
  • Works collaboratively to optimize the effectiveness of FL Commerce's available resources and tools.
  • Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Being in Fort Lauderdale will guarantee you a unique experience, professional growth, entertainment, and culture. Once known strictly as a tourism-based economy, Fort Lauderdale now supports a diverse range of industries, including marine, manufacturing, finance, insurance, real estate, technology, avionics / aerospace, film and television production. Fort Lauderdale is establishing itself as a world-class international business center and one of the most desirable locations for new, expanding or relocating businesses.

Working for the State of Florida has benefits!

  • State Group Insurance coverage options+ (health, life, dental, vision, and other supplemental option)
  • Retirement plan options, including employer contributions
  • Nine paid holidays and a Personal Holiday each year
  • Annual and Sick Leave Benefits
  • Student Loan Forgiveness Program (Eligibility required)
  • Flexible Spending Accounts
  • Tuition Fee Waivers (Accepted by major Florida colleges / universities)
  • Ongoing comprehensive training provided
  • Career Growth
  • Highly skilled, professional environment
  • Pay : $40,328.20

    Your specific responsibilities include :

  • Providing individualized or group specialized counseling services to targeted groups using standardized techniques, which will assist customers in determining training and educational and employability goals.
  • Assisting in the dissemination of policies from the state and the local agency.
  • Assisting in providing information and documents as appropriate for employment-related services as required.
  • Assisting in providing monitoring and technical assistance to program staff and assist in implementing new programs.
  • Assisting in monitoring services through the compilation of data into reports.
  • Assisting in the development of weekly, monthly, quarterly, and annual reports.
  • Completing human resource and programmatic forms, documents, and reports.
  • Assisting in preparing reports and training materials related to program implementation and services.
  • Assisting in developing staff training programs.
  • Performing related work as required.
  • Required knowledge, skills, and abilities include :

  • Knowledge of the principles and techniques of effective communication and the ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.
  • Knowledge and advanced skills in Microsoft Word, Excel, and Outlook.
  • Ability to use standardized methods of data collection and analysis; record, collect, evaluate, and analyze data.
  • Ability to understand and apply applicable rules, regulations, policies, and procedures relating to human resource, operational, and management activities.
  • Ability to organize data into a logical format for presentation in reports, documents, and other written materials.
  • Possess and provide excellent customer service.
  • Establish and maintain effective working relationships with others.
  • Apply applicable rules, regulations, policies, and procedures.
  • Conduct effective interviews.
  • Work independently by planning, organizing, and coordinating work assignments.
  • Ability to make presentations in group or individual settings.
  • The incumbent must possess or obtain certification as a Workforce Professional within 60 days of employment in this position.

    Qualifications :

  • Proficient in all Microsoft Office applications and possess extensive Word and Excel skills.
  • A degree in human resources, business, education or a related field, experience in office administration, or other related business services.
  • Ability to analyze data, draw valid conclusions, and problem solve.
  • Demonstrate strong oral and written communication skills as the position requires significant report writing and public speaking responsibilities.
  • Registered in Employ Florida.
  • Preferred :

  • A Bachelor's Degree from an accredited college or university and 2 years of experience in program management, human resources, business, or a related field.
  • Experience in sales, marketing, interviewing, counseling, job placement, aptitude testing and assessments, job development, or job analysis may substitute on a year-for-year basis for the preferred college education.
  • Possess the ability to utilize state workforce development databases and possess the ability to utilize the Internet to conduct research and obtain data.
  • The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

    The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

    VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

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    Government Consultant • Fort Lauderdale, FL, US