Intake Coordinator

Our client is seeking an Intake Coordinator for a contract to hire opportunity. The Intake Coordinator will be responsible for working in coordination with the sales and pharmacy teams to process referrals and admissions in a timely manner. Intake Coordinators must gather necessary patient information to create patient records and work with access operations to communicate insurance coverage to patient and referral sources. The intake coordinators are often the first point of contact for patient and referral sources and must create and maintain a positive, calm, and supportive atmosphere; emphasizing personal interest and compassion for our patients. Essential Job Responsibilities : Responsible for coordinating referrals received from referral sources Ensure that all required documentation has been received to process the referral timely Enters patient demographic, clinical and insurance information into the computer system. Ensure that insurance verification is completed and patient has accepted financial responsibility prior to initial shipment. Coordinates with other departments including Sales, Access and clinical staff regarding the status of the referrals and any authorization requirements and out-of-pocket cost required to be collected before delivery. Completes documentation of progress notes in computer system Notifies patients / caregivers regarding insurance coverage and payment responsibilities. Maintains confidentiality of patients and proprietary information. Other duties as assigned Qualifications : High School Diploma / GED or equivalent required; Associate's Degree or some college preferred Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies Knowledge of insurance verification and pre-certification procedures Understands the scope of services that the client can provide Strong verbal and written communication skills Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and / or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.