Auto Customer Service RepsIsringhausen Imports • Springfield, IL, US

Auto Customer Service Reps

Isringhausen Imports • Springfield, IL, US

12 days ago

Job type

Full-time

Job description

229 East Jefferson Street, Springfield, IL 62701

Certified Mercedes-Benz Master Technicians

$30 - $40 Per Hour Based on Experience

Great Benefits!

Up to $5,000 Signing Bonus for Certified Techs!

5-Day Work Week | No Weekends | A / C Shop

At least 3 years of Mercedes-Benz Experience Required!

We are only Accepting Applications for Factory-Trained and Certified Mercedes-Benz Techs

Walk-in Applicants are Welcome!

Isringhausen Imports is looking for Certified Mercedes-Benz Master Technicians / Mechanics. If you have at least 3 years of experience as a Certified Mercedes-Benz Service Technician, we have a place for you. Apply online today, upload your resume and complete the assessment to receive immediate attention!

Isringhausen Imports is a family owned and operated dealership. We consider customer satisfaction our highest priority . We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and community. We value our employees and invest in their success.

We offer :

$30 - $40 per hour based on experience

Up to $5,000 signing bonus for certified Technicians

Medical Benefits

401(k)

Paid Vacation

Air-Conditioned facility

Training provided

Responsibilities - Master Technician :

Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standards.

Execute repairs under warranty to manufacturer specifications.

Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air-conditioning, etc.

Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers, providing an estimate of the time needed for additional repairs

Test-drive vehicles before and after repairs, and test components and systems, using diagnostic tools and special service equipment.

Learn new technical information and techniques in formal training sessions to keep up with rapidly changing technology.

Input all vehicle recommendations and complete check sheet in MPI.

Find pricing and availability of needed parts in the 'notes' section in MPI.

Report any damaged or defective equipment to management.

Report any safety issues to management and ensure a clean

working area.

Complete all required training.

Qualifications / Requirements - Master Technician :

At least 3 years of Mercedes-Benz Service Technician experience required

Must be Mercedes-Benz factory trained and certified

Excellent customer service skills and basic computer competency

Must be a team player and enjoy working in a dynamic environment

Must be a persistent problem-solver

Must have the ability to learn new technology repair and service procedures and specifications

High School Diploma or GED

ASE Certification is a plus.

High level of motivation and demonstrated ability to learn and succeed.

Proven track record.

Strong record of positive CSI results.

Valid driver's license with good driving record.

Please upload your resume. Completing the online assessment will grant you priority consideration!

Must be authorized to work in the U.S. without sponsorship and be a current resident.

Must pass pre-employment testing to include background checks, MVR, and drug screening.

We are an Equal Opportunity Employer .

All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status .

Required

Preferred

Job Industries

Customer Service

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Customer Service Reps • Springfield, IL, US

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