Talent.com
General Manager
General ManagerShopko Optical • Portage, WI, US
General Manager

General Manager

Shopko Optical • Portage, WI, US
23 hours ago
Job type
  • Full-time
Job description

Job Description

Job Description

It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services.

As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the sight and lives of our patients.

Enjoy on-the-job training and certification opportunities as well a comprehensive benefits package including medical, dental, and vision plans, 401K with match, and paid time off.

Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking an Optical Manager to lead our team in our Portage, WI location.

POSITION SUMMARY :

Effectively lead the optical team to maximize sales, profit and customer service objectives. Supervise and perform optical operations that include dispensing of eyewear, patient care, setting strategic goals and delivering financial performance. Hire, train, coach and manage performance of team. Work in partnership with Optometrist to drive positive business results, patient care and customer service.

Taking Care of our teams who take Care of our Patients

  • Competitive Wages, Incentives, Bonus
  • 401K with Match
  • Vacation Pay / Personal Day
  • Volunteer Time Off
  • Sick Pay
  • Health & Wellbeing Benefits
  • Voluntary / Cafeteria Offerings
  • Employee Assistance Program
  • On the Job Training & Certification
  • Teammate Recognition Program

DUTIES AND RESPONSIBILITIES :

DRIVE BUSINESS

  • Lead team to execute merchandise, operational and customer service strategies to deliver planned sales, gross margin and financial results
  • Model service, patient care and selling techniques to maximize customer satisfaction and achieve business objectives
  • Act with urgency to complete tasks and respond to patients and customers
  • Drive optical initiatives through team by planning and scheduling appropriately
  • Identify opportunities to grow business
  • Develop business plans and follow up on actions to drive profitable sales
  • LEADERSHIP

  • Hire, develop and train teammates
  • Manage teammate performance
  • Identify key-carriers and schedule appropriately to ensure all key-carrier responsibilities are being completed including opening / closing the store, cash office and alarm call response
  • Partner with Optometrist to ensure team and doctor are working together to drive business and patient / customer care results
  • Ensure store is compliant with all company HR policies and practices as well as federal and state laws and regulations
  • Communicate effectively with team to ensure knowledge of company initiatives, processes and key teammate information
  • CUSTOMER SERVICE AND PATIENT CARE

  • Provide and continuously model excellent customer service in all customer interactions
  • Provide appropriate direction and feedback to the team related to customer service
  • Dispense eyewear according to professional standards
  • Perform key-carrier tasks including opening / closing the store, cash office, committing payroll and responding to alarm calls
  • MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS :

  • ABO / Shopko OCE Certification required within 12 months of hire / promotion
  • High School Graduate or equivalent
  • 3 years of leadership experience or equivalent management experience with strong customer service focus (preferably in an optical or retail setting)
  • Optician experience desired
  • Proven ability to lead, coach and build relationships in a professional environment
  • Able to direct and motivate a diverse teammate network
  • Able to analyze and solve issues of varied scope : able to act decisively to implement solutions
  • Solid organizational and planning skills
  • Able to continuously monitor progress in relation to goal attainment
  • Able to analyze financial data, recognize opportunities for improvement and formulate plans to address.
  • Able to multi-task and remain flexible in an ever-changing environment
  • Demonstrate commitment to provide great customer service
  • Solid computer knowledge to include Microsoft Office Suite of programs
  • ESSENTIAL FUNCTIONS & WORK REQUIREMENTS :

  • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
  • Able to read and write at a high school graduate level
  • Able to sit or stand for extended periods of time
  • Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
  • Ability to lift 10 to 20 pounds
  • Ability to see (Near, Distance, Color, and Depth Perception)
  • Manual and finger dexterity, as well as hand / arm steadiness
  • Ability to grip and hold items
  • Good eye and hand coordination
  • Demonstrate physical agility (bending, twisting, reaching and pulling)
  • Able to operate a cash register, various optical equipment and tools
  • Able to work normal and / or extended (evenings, nights, and weekends) office hours to meet established deadlines
  • Able to travel independently to support Company objectives and personal development
  • These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

    Create a job alert for this search

    General Manager • Portage, WI, US

    Related jobs
    General Manager

    General Manager

    Qdoba - Roaring Fork • Baraboo, WI, US
    Full-time
    Do you love fresh, delicious food, have outstanding people skills, and have a passion for providing great customer service? If you answered yes, then Roaring Fork Restaurant Group QDOBA Mexican Eat...Show more
    Last updated: 30+ days ago • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Taco Bell • Portage, WI, US
    Full-time
    Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restaurants.Since then, we have more than tripled in size to become the 3rd largest Taco Bell franchisee in the world and growing.We ...Show more
    Last updated: 30+ days ago • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Flynn Taco Bell • Wisconsin Dells, WI, United States
    Full-time
    Now Hiring : Rockstar Taco Bell Leaders at Flynn Group!.Where Flavor Meets Opportunity.Founded by Greg Flynn in 1999, we’ve grown from a small Applebee’s operator into. Today, we proudly own and oper...Show more
    Last updated: 5 hours ago • Promoted • New!
    District Manager

    District Manager

    Gecko Hospitality • Wisconsin Dells, WI, US
    Full-time
    Quick-Service Restaurant – Leading the Way in Wisconsin Rapids!.Are you a results-driven leader with passion for hospitality, a talent for developing high-performing teams, and a proven abili...Show more
    Last updated: 30+ days ago • Promoted
    General Manager

    General Manager

    Firehouse Subs • Sun Prairie, WI, US
    Full-time
    Firehouse Subs Restaurant Manager.This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations.Ensure the ...Show more
    Last updated: 30+ days ago • Promoted
    General Manager

    General Manager

    Arby's • Portage, WI, US
    Full-time
    You bring the enthusiasm, passion and desire to delight each team member.Our restaurant teams take pride in collaborating and achieving more together because they understand that each individual is...Show more
    Last updated: 30+ days ago • Promoted
    General Manager

    General Manager

    Jimmy John's • Deforest, WI, US
    Full-time
    General Managers run the day to day operations of a Jimmy Johns restaurant.These duties include staffing, inventory, cash handling, training, opening, closing, truck orders, onboarding, prepping, h...Show more
    Last updated: 30+ days ago • Promoted
    General Manager(2011) W. Edgewater St

    General Manager(2011) W. Edgewater St

    Domino's Pizza • Portage, WI, US
    Full-time
    Join a winning team, Happy People Pizza! In these unprecedented times, we have never been busier.Our company continues to grow and outpace the competition and it has opened new possibilities for yo...Show more
    Last updated: 30+ days ago • Promoted
    General Manager •

    General Manager •

    Wendy's • Beaver Dam, WI, US
    Full-time
    Wendy's is looking for qualified General Managers to run a multi-million dollar business.We strive to maintain a respectful work environment and provide a challenging and rewarding work experience....Show more
    Last updated: 22 days ago • Promoted
    General Manager

    General Manager

    Taco Bell • Beaver Dam, WI, US
    Full-time
    You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Key responsibilities include find...Show more
    Last updated: 30+ days ago • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Burger King • Baraboo, WI, US
    Full-time
    The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people, and operations. The RGM has overall responsibility for managing the daily operations...Show more
    Last updated: 30+ days ago • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Border Foods • De Forest, WI, US
    Part-time
    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a peop...Show more
    Last updated: 30+ days ago • Promoted
    General Manager

    General Manager

    Dave's Hot Chicken • Baraboo, WI, US
    Full-time
    Roaring Fork Restaurant Group is bringing one of the hottest fast-casual brands, Dave's Hot Chicken to Wisconsin.This is your opportunity to join as a General Manager and grow with the company as w...Show more
    Last updated: 30+ days ago • Promoted
    General Manager

    General Manager

    Gecko Hospitality • Sun Prairie, WI, US
    Full-time
    Quick Service Restaurant – Global Company.We are looking for Restaurant General Manager candidates who are committed to breakthrough innovation and want a successful career.If you are looking...Show more
    Last updated: 30+ days ago • Promoted
    General Manager

    General Manager

    Dunhams Sports • Beaver Dam, WI, US
    Full-time
    Dunham’s Sports, one of the largest full-line sporting goods chains in the U.Dunham’s Bait & Tackle.Today we have over 250 stores in over 25 states from Maryland to Montana.We are l...Show more
    Last updated: 30+ days ago • Promoted
    Assistant General Manager

    Assistant General Manager

    Border Foods • Sun Prairie, WI, US
    Part-time
    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a peop...Show more
    Last updated: 30+ days ago • Promoted
    General Manager - Lodi

    General Manager - Lodi

    Cousins Submarines • Lodi, WI, US
    Full-time
    We Believe in Better! Come join our dynamic team GROUNDED in our roots since 1972 and OPTIMISTIC about growing our future. You're a PASSIONATE individual with a desire to build a winning team.You're...Show more
    Last updated: 2 days ago • Promoted
    Daylene's Supper Club - General Manager

    Daylene's Supper Club - General Manager

    Kalahari Resorts & Conventions • Wisconsin Dells, WI, US
    Full-time
    Introducing Daylenes Supper Club, a captivating culinary destination nestled on the shores of Lake Delton within the exquisite Dawn Manor Resort. Paying homage to the rich history of Wisconsin suppe...Show more
    Last updated: 30+ days ago • Promoted