AVO Troubleshooter (Phone Service)

Call Liza at 281-612-1870 for more info or apply direct now!

They will fill Fast We are looking for Phone service representatives to join our team in our Las Vegas office.

In this role, you will oversee various initiatives and strive to achieve team goals.

This position is tasked with operating in a collaborative, fast-paced environment with cross-functional organizations.

We’re looking for proactive, positive and team-oriented individuals who are motivated.

NOTE THAT THIS JOB REQUIRES TYPE TEST (40WPM) AND A VIDEO ASSESSMENT) The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

As a Phone Service Operator you'll :

• Effectively monitor autonomous vehicle operations.
• Respond to and manage critical mission needs.
• Assist the fleet of vehicles by providing remote guidance in complex situations.
• Assist with testing and data collection.
• Work closely with SW, QA and UX to improve the Tele Ops Interface.
• Willingness to work flexible shift hours.

Requirements Excellent driving history and no criminal history 2+ years of experience working in operations or a fast-paced environment Experience working in a cross-functional team Excellent computer skills and problem solving ability Excellent written and verbal communication Positive attitude with a growth mindset Bonus Qualifications :