Customer Service Project Manager

Responsibilities

• Provide the customer with a single-point contact
• Transformation of the project plan into measurable milestones
• Communication of pertinent information to the project team
• Weekly / daily monitoring of the project schedule and budget for adherence to plan
• Chair team meeting for progress / plan evaluation
• Uses the BaaN computer system to enter and manage orders for parts, field service, training, repairs, and preventative maintenance
• Facilitate training with internal and external teams through the product training platform
• Maintain the spare parts list and pricing on company marketplace platform
• Coordinates expediting and logistics of parts required after shipment and before final acceptance to satisfy customer needs on these projects

Requirements

Seniority level

Employment type

Job function

Industries

J-18808-Ljbffr