Remote Chat Support Agent

A company is looking for a Remote Live Chat Agent to join their customer support team.

Key Responsibilities

Respond to customer inquiries via live chat in a timely, accurate, and friendly manner

Handle multiple chat conversations simultaneously while maintaining quality and professionalism

Troubleshoot product or service issues and provide quick solutions or escalate when necessary

Required Qualifications

Ability to thrive in a text-based environment

Experience in customer support or a related field is preferred

Strong multitasking skills across multiple conversations

Familiarity with CRM or ticketing systems

Positive and professional communication style