Client & Service Expert
The successful individual will leverage their proficiency in retail to achieve individual sales goals. Develop strong product knowledge across all categories. Responsible for ensuring exemplary customer service by delivering the ultimate kate spade experience. Able to develop a personal connection with guests through effective use of the selling skills.
Leadership Presence : Achievement of personal sales goals. Extensive product knowledge. Partner with Store Manager and Assistant Manager to elevate selling culture. Partner with Store Manager and Assistant Manager to initiate business driving events in store. Building Brand Equity : Ability to understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. Build strong relationships with clients as a brand ambassador of the company. Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales. Adhere to all company policies and procedures with honesty and integrity.
Operational Excellence : Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
The accomplished individual will possess strong communication skills, proven ability and contribution to an elevated selling culture, and an elevated sense of personal style. An outstanding professional will have minimum 2-3 years' experience in luxury goods or a comparable retail environment. Bachelor's degree in the related field is preferred. Physical requirements include being available to work store schedule, as needed, including evenings and weekends. The individual must be able to stand for extended periods of time, safely lift boxes up to 50 pounds, and comfortably climb ladders.
Our competencies for all employees include drive for results, customer focus, creativity, interpersonal savvy, learning on the fly, perseverance, and dealing with ambiguity. Our competencies for all people managers include strategic agility.
Stylist Sales Associate • Sunbury, OH, US