Career Coach - Southwest

Job Description

Job Description

Career Coach – Adult & Dislocated Worker Programs

Location : Southwest Michigan

Reports To : Director of Operations, SW

Status : Full-Time, Non-Exempt

Position Summary

The Career Coach serves as a frontline advocate and guide for adults navigating unemployment, underemployment, or career transition. This role blends strategic coaching, resource navigation, and partnership-building to empower participants toward meaningful employment, training, and educational outcomes. The Career Coach is a key contributor to program accountability, equity, and impact across Southwest Michigan.

Key Responsibilities

Participant Engagement & Coaching

• Conduct intake assessments to identify career goals, barriers, and support needs.
• Develop individualized employment and training plans aligned with participant aspirations and labor market trends.
• Provide ongoing coaching, motivation, and accountability to support progress and retention.

Resource Navigation & Referral

Documentation & Compliance

Partnership & Outreach

Continuous Learning & Equity

Core Competencies

Participant-Centered Coaching

Demonstrates empathy, active listening, and solution-focused strategies to empower individuals toward self-sufficiency and career advancement.

Cultural Competence & Equity

Provides inclusive, trauma-informed support and services that respect diverse backgrounds and reduce systemic barriers to employment.

Case Management & Organization

Effectively manages multiple participant files and services, ensuring accurate documentation, timely follow-ups, and compliance with WIOA standards.

Collaborative Partnership Building

Builds and sustains strong relationships with community partners, employers, educators, and service providers to expand participant opportunities.

Adaptability & Initiative

Responds proactively to changing participant needs, program priorities, and labor market conditions with creativity and accountability.

Qualifications

Work Environment

Compensation : $48,000 - $53,000 salary with a competitive benefits package.

Diversity & Equal Opportunity :

Our organization is an equal opportunity employer, and we actively seek to build diversity among our officers, staff, and members. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Women, people of color, LGBTQ, Veteran, and disabled candidates are encouraged to apply.

Michigan AFL-CIO Workforce Development Institute : Is a 501(c)(3) nonprofit organization established to combat economic and environmental injustice by connecting the unemployed or underemployed with the training and resources necessary to find gainful employment and transition Michigan to a cleaner, greener economy.

Justice, Equity, Diversity, and Inclusion - EEOC

MI AFL-CIO Workforce Development Institute organization is an equal opportunity employer, and we actively seek to build diversity among our officers, staff, and members. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Women, people of color, LGBTQ, veterans, and disabled candidates are encouraged to apply.

Our JEDI commitment is reflected in our policies and practices across recruitment, compensation, professional development, and day-to-day workplace interactions. We strive to create an inclusive environment where :

All staff are expected to embody inclusive conduct and complete annual diversity training. Discrimination or harassment of any kind will not be tolerated and will be addressed in accordance with our organizational policies.

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