Retail Store Manager
Michigan StaffingLansing, MI, US1 day ago
Job type
- Full-time
Job descriptionGoal Setting on improvement of store operations and controllable items Monitor labor budget and schedule to meet store needs and control expenses Ensure store policies are being followed to minimize shrink Ensure policy compliance on product handling, rotating, facing, stocking, vendor check-in, handling damaged goods, maintaining freshness, cooler temperature levels Monitor store orders to increase sales and control waste Develop a relationship with vendor reps to support store inventory needs to increase sales Analyze reports to spot sales trends, unusual shift activity, store problems; take-action to improve execution of current marketing plan Ensure compliance of cash handling and reporting Control, minimize, and accurately record store expenses such as supplies, products for store use, utilities (write off sheets) Select, direct, coordinate store employees Ensure that Customer Service +1 is the priority for all store employees Set work list, priorities and delegate tasks with appropriate follow up Recognize and follow through on training and development needs, set goals and coach to achieve goals Prepare and review performance appraisals, ensuring they are up-to-date, fair, motivating, accurate Attend to employee concerns in a timely and appropriate manner Communicate upcoming events, promotions, changes Ensure policies and procedures are understood and followed Plan and post work schedule in accordance with policy, shift business, employee requests / abilities, allotted hours, anticipate needs, monitor attendance and staffing Record payroll accurately and submit all information, and paperwork (including schedules) to payroll office Maintain company / employee reports in a timely and appropriate manner Encourage employee involvement through Continuous Improvement format Ensure internal and external store areas are kept free of safety hazards Follow policy for safeguarding keys and other company assets Ensure understanding and compliance with liquor, safety, and health-related policies Follow opening procedures; i.e. on time, safety / security check, review orders, store walks Follow closing procedures; i.e. orders completed, store walks money and store secured Ensure customers and employees are treated fairly and environment is free of harassment Ensure register procedures are followed and money levels are maintained appropriately in each register
Maximize Customer Satisfaction and Store Operations
This is a Full-Time, salaried position. Open availability is required. Eligible for benefits 1st of the month following date of hire. Monthly bonus program.
JOB SUMMARY :
Maximize customer satisfaction and improve sales, oversee store personnel, oversee all site operations to maximize profits, enforce policies, procedures and follow through with established standards.
JOB DUTIES :
Maximize Customer Satisfaction and Strive to Improve Sales :
- Set Customer Service +1 as the priority through relationship building with our customers and staff
- Create a pleasant and positive work environment
- Ensure internal and external store presentation is attractive, well maintained, and clean
Oversee Operations to Maximize Profits :
Oversee Store Personnel :
Ensure Customer and Employee Safety : Secure Facility and Assets :
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Retail Store Manager • Lansing, MI, US
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