Talent.com
Customer Service Representative, Tax Software Support - Remote
Customer Service Representative, Tax Software Support - RemoteWorking Solutions • Champaign, Illinois, US
No longer accepting applications
Customer Service Representative, Tax Software Support - Remote

Customer Service Representative, Tax Software Support - Remote

Working Solutions • Champaign, Illinois, US
20 hours ago
Job type
  • Full-time
  • Part-time
  • Temporary
  • Remote
Job description

We’re looking for tech-savvy, people-focused independent contractors to support

  • Intuit TurboTax
  • customers this season. If you love working from home _and_ enjoy real human connection, this role might be perfect for you!

Take the next step in your career now, scroll down to read the full role description and make your application.

  • No prior tax experience required to apply. We provide all the education you need to be successful in this role.\

    • In this role, you will assist customers with software navigation, help customers locate prior returns and amendments, and escalate calls when necessary. You will assist customers via various support channels including phone support with video chat capability and traditional chat support.

  • Why Become a Working Solutions PRO?
  • Work from Home : Ditch the commute and enjoy the comfort of home.
  • Flexible Hours : Set your own schedule and work when it's convenient for you.
  • Diverse Experience : Expand your skillset across various industries while providing exceptional customer service.
  • Supportive Environment : We’re here to help every step of the way!
  • Earnings Potential
  • Earn up to $0.30 / talk minute ($0.31 bilingual Spanish / English) - additional $0.04 / minute incentives available.
  • Contractors on this program who meet or exceed key metrics earn on average the equivalent of $20 / hr plus great peak incentives.
  • Skills Needed
  • Sincere desire to assist the customer
  • Tech savvy and avid computer user
  • Ability to multi-task and navigate multiple systems
  • Communicate with a friendly tone and professional demeanor
  • Schedule
  • This seasonal contract runs through April 15th (Tax Day)
  • Flexible schedule opportunities - you choose your hours!
  • Program is open 7am and 11pm CST, Monday-Sunday
  • Weekday and weekend options
  • Work Environment Requirements
  • Quiet, uninterrupted space
  • Organized desk area
  • Professional appearance (when on camera)
  • Technology Requirements
  • Personal computer (no tablet)
  • Broadband internet connection, recommended at least 10 MBPS
  • Wired internet connection (no wi-fi or mobile internet)
  • Windows 11 operating system
  • Valid antivirus software installed, running and up to date
  • USB headset with microphone
  • Mac users : Mac acceptance is limited to Intel-based machines with Windows 11 installed via Apple’s Boot Camp utility.
  • A webcam
  • Full PC requirements
  • Important Information

    • _We are currently unable to work with contractors residing in California, New York, Pennsylvania, or Washington. Contractors must also successfully pass a criminal background check._

  • Contractual Relationship :
  • __The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. Learn more about what it means to be an independent contractor._

    • Job Types : Full-time, Part-time, Contract, Temporary, Seasonal

    Pay : Up to $20.00 per hour

    Benefits :

  • Work from home

    • Work Location : Remote

    Remote working / work at home options are available for this role.

    Create a job alert for this search

    Customer Service Representative • Champaign, Illinois, US

    Related jobs
    Travel CT Tech - $2,325 to $2,578 per week in Urbana, IL

    Travel CT Tech - $2,325 to $2,578 per week in Urbana, IL

    AlliedTravelCareers • Urbana, IL, US
    Full-time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified CT Tech in Urbana, Illinois, 61801!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, ...Show more
    Last updated: 30+ days ago • Promoted
    Remote Customer Service (50k-90k per year)

    Remote Customer Service (50k-90k per year)

    Professional Careers • Champaign, Illinois
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
    Last updated: 30+ days ago • Promoted
    Travel CT Tech - $2,294 to $2,543 per week in Urbana, IL

    Travel CT Tech - $2,294 to $2,543 per week in Urbana, IL

    LRS Healthcare • Urbana, IL, US
    Full-time
    Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture. What are you waiting for? Apply today! Qualification...Show more
    Last updated: 12 hours ago • Promoted • New!
    Customer Service Representative

    Customer Service Representative

    Staples, Inc. • CHAMPAIGN, Illinois, US
    Full-time
    Launch Your Sales Career with Quill!.Ready to take your first big step in business? Join Quill’s Sales Team and build a career where your ambition meets opportunity. As an Inside Sales Associate, yo...Show more
    Last updated: 1 day ago • Promoted
    Tax Specialist II

    Tax Specialist II

    Busey Bank • Champaign, IL, United States
    Full-time
    The Tax Specialist II is responsible for coordinating various aspects of tax reporting, the preparation of trust, individual and charitable tax returns, interacting with Wealth Advisors and clients...Show more
    Last updated: 30+ days ago • Promoted
    Travel CT Tech - $2,386 to $2,586 per week in Urbana, IL

    Travel CT Tech - $2,386 to $2,586 per week in Urbana, IL

    AlliedTravelCareers • Urbana, IL, US
    Full-time
    AlliedTravelCareers is working with Ventura MedStaff to find a qualified CT Tech in Urbana, Illinois, 61801!.Are you ready to take your Travel career to the next level? See places you have not see...Show more
    Last updated: 30+ days ago • Promoted
    Travel CT Tech - $2600 / Week

    Travel CT Tech - $2600 / Week

    Ventura MedStaff • Urbana, IL, US
    Full-time
    Ventura MedStaff is seeking an experienced CT Tech for an exciting Travel Allied job in Urbana, IL.Shift : 4x10 hr days Start Date : 12 / 15 / 2025 Duration : 13 weeks Pay : $2600 / Week.Founded in 2018 an...Show more
    Last updated: 21 days ago • Promoted
    Travel CT Tech - $2,294 to $2,543 per week in Urbana, IL

    Travel CT Tech - $2,294 to $2,543 per week in Urbana, IL

    AlliedTravelNetwork • Urbana, IL, US
    Full-time
    AlliedTravelNetwork is working with LRS Healthcare to find a qualified CT Tech in Urbana, Illinois, 61801!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, ...Show more
    Last updated: 17 days ago • Promoted
    Travel CT Tech - $2,325 to $2,578 per week in Urbana, IL

    Travel CT Tech - $2,325 to $2,578 per week in Urbana, IL

    AlliedTravelNetwork • Urbana, IL, US
    Full-time
    AlliedTravelNetwork is working with LRS Healthcare to find a qualified CT Tech in Urbana, Illinois, 61801!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, ...Show more
    Last updated: 17 days ago • Promoted
    Travel CT Tech - $2,581 per week in Urbana, IL

    Travel CT Tech - $2,581 per week in Urbana, IL

    FlexCare • Urbana, IL, US
    Full-time
    FlexCare is a nationwide leader in the staffing of travel nurses and clinicians.With access to thousands of facilities around the country, our mission is to deliver premier travel staffing solution...Show more
    Last updated: 17 hours ago • Promoted • New!
    Financial Services Representative

    Financial Services Representative

    TrustBank • Tuscola, IL, US
    Part-time
    Perform a full range of banking services to individual customers and commercial clients as well as providing general internal support. The position is responsible for greeting customers and directin...Show more
    Last updated: 10 hours ago • Promoted • New!
    Online Survey Taker. Earn up to $25 per survey. - Remote

    Online Survey Taker. Earn up to $25 per survey. - Remote

    Earn Haus • Urbana, IL, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 28 days ago • Promoted
    Customer Service Representative, Tax Software Support - Remote

    Customer Service Representative, Tax Software Support - Remote

    Working Solutions • Champaign, Illinois, United States
    Remote
    Full-time +2
    We’re looking for tech-savvy, people-focused independent contractors to support •Intuit TurboTax •customers this season.If you love working from home _and_ enjoy real human connection, this role mi...Show more
    Last updated: 10 hours ago • Promoted • New!
    Customer Service / Benefits Advisor (Work from home)

    Customer Service / Benefits Advisor (Work from home)

    Professional Career Solutions • Urbana, Illinois
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
    Last updated: 30+ days ago • Promoted
    Travel CT Tech - $2766 / Week

    Travel CT Tech - $2766 / Week

    Cynet Health • Urbana, IL, US
    Full-time
    Cynet Health is seeking an experienced CT Tech for an exciting Travel Allied job in Urbana, IL.Shift : 5x8 hr PMs Start Date : 12 / 15 / 2025 Duration : 20 weeks Pay : $2766 / Week.Ranked #5 Best Travel Nu...Show more
    Last updated: 6 days ago • Promoted
    Travel CT Tech - $2766 / Week

    Travel CT Tech - $2766 / Week

    SambaTraveler • Urbana, IL, US
    Full-time
    SambaTraveler is seeking an experienced CT Tech for an exciting Travel Allied job in Urbana, IL.Shift : 5x8 hr PMs Start Date : 12 / 15 / 2025 Duration : 20 weeks Pay : $2766 / Week.Working in healthcare, ...Show more
    Last updated: 7 days ago • Promoted
    Travel Cath Lab Tech - $3,533 per week in Peoria, IL

    Travel Cath Lab Tech - $3,533 per week in Peoria, IL

    Focus Staff • Lake of The Woods, IL, US
    Full-time
    Overview Start your journey with Focus Staff as a Cath Lab Tech for a travel contract in Peoria, IL where youll play a crucial role in providing exceptional cardiovascular care.In this position, yo...Show more
    Last updated: 23 hours ago • Promoted
    Travel CT Tech - $2,572 per week in Urbana, IL

    Travel CT Tech - $2,572 per week in Urbana, IL

    Atlas MedStaff • Urbana, IL, US
    Full-time
    Atlas Medstaff is currently seeking candidates in the CT Tech (CT Tech) profession for a 20 week contract in the Urbana, Illinois area. Atlas Medstaff is a premier staffing firm dedicated to matchin...Show more
    Last updated: 12 hours ago • Promoted • New!