Director, Behavioral Health

Job Title : Director Of Behavioral Health

The Director of Behavioral Health will ensure Easterseals Northern California program and clinical management teams function effectively and deliver high-quality care. This role supports the Vice President of Programs and oversees the day-to-day operations of clinical programs to ensure they are mission-based, fiscally responsible and meet or exceed the requirements of regulatory and / or certification agencies.

This role is based in California, with the required capability to travel to all worksites throughout California and travel as required.

Core Responsibilities & Essential Job Functions :

• Oversight and Leadership :
• Leads and provides direct oversight of Behavioral Health program management, building a highly inclusive culture and championing our FoC values :
• Bold : Act courageously and think Differently.
• Community Centered : Support and celebrate the experience of others.
• Equity-Informed : Ensure fair and equal access for all.
• Wellbeing-Driven : Create healthy structures and systems.
• Provides clinical supervision, management oversight, professional development, and work direction to program management, including clinical supervision to meet clinical staff certification / licensing requirements.
• Provides direct supervision, leadership and management for ES NorCal Care Team Managers, and other Program Managers.
• Executes the ES NorCal Director of Behavioral Health Annual Plan, budgets, and operating plans.
• Meets or exceeds ES NorCal Behavioral Health budget margins and billed hour targets.
• Analyzes success measures to ensure clinical quality is met.
• Responsible for ensuring direct reports have the tools and training necessary to effectively manage their direct reports.
• Reviews direct report's goals and performance on a regular basis, providing feedback, coaching, and training for development as needed, including using the FoC performance management tools.
• Supports communication between program management by ensuring formal and informal methods are routinely employed including routine staff meetings, written communications, electronic communications, and other outlets as identified.
• Mentors and develops program management using a supportive and collaborative approach aligning to organizational performance management system; assign accountabilities; set objectives; establish priorities; and monitors and evaluates results.
• Provides coaching and consultation to treatment teams to ensure appropriate, professional, and collaborative relationships are established and maintained with client families; Intervenes as necessary to support and / or repair relationships with client families, attends to formal grievances related to clinical programs.
• Collaborate with FoC shared services departments to ensure successful delivery of clinical excellence, finance, revenue cycle, IT, and people and performance-related services.
• Ensures programmatic compliance with appropriate standards of accreditation and funding agencies and takes appropriate action if not.
• Administrative / Operational :
• Evaluates performance at the individual, CTM team and program levels against monthly productivity targets; and ensures that managers / supervisors remain accountable for the productivity of their direct reports.
• Oversees and ensures accurate documentation of billable services meets the requirements of regulatory agencies and funding sources and is HIPAA compliance.
• Supports program management to ensure that services are provided to the full extent of authorizations per client in all program locations.
• Recommends and oversees programmatic improvements as appropriate to support satisfaction of clients, funders, employees, and network providers.
• Ensures Easterseals Behavioral Health and FoC policy and procedures are in compliance with local, state, and federal regulatory agency rules across all program locations.
• Participates in recruitment, interviewing, selection, and onboarding of clinical management and / or staff, which may include Saturdays or weeknight events. Oversees management and clinical staffing decisions including hiring, termination and assignment.
• Participates in special projects as assigned.
• Attends staff meetings, in-services, training, conferences and other meetings as assigned.
• Responsible for completing additional duties as assigned by supervisor.
• Collaborate with Family of Companies (FoC) shared services departments to ensure successful delivery and application of clinical excellence-, finance-, revenue cycle-, data analytics-, contracts, IT-, quality-, people & performance-, and recruiting-related services to day-to-day operations.
• Maintain necessary continuing education requirements.
• Complete additional duties as assigned by manager.

Qualifications :