Regional Support Specialist

WorkwayMalibu, CA, United States

4 days ago

Job type

Permanent

Temporary

Job description

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Regional Support Specialist opportunity with the nation's leading residential real estate services organization, supporting top brokerages, agents, and brands across the country. Be part of a company that empowers homeownership dreams while offering you growth, innovation, and career advancement.

Regional Support Specialist is responsible for the specific duties listed below.

Your specific duties will include :

Office Organization

In collaboration with facilities and IT partners, ensure all items in the office remain in working order.
Ensure needed office supplies are sufficiently stocked and organized, and mail is distributed.
Greet and direct agents and customers as needed.

Agent Support

Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them in their business.

Support agents with technology, process, or operationally related questions.

Promote a friendly, inclusive office culture that reinforces the agent value proposition.

Work with the Agent Onboarding Team, as needed, to support the agent onboarding process.

Transaction Support

Ensure agents' transactions are complete for compliance, efficiently and accurately processed, commission payments are timely, and adjustments are avoided.

Scan physical checks, as needed.

Serve as a point of contact for following up on missing documentation or escalation of transactional issues.

Perform database entry and updates in MLS and Transaction Manager.

Review systems including Trident and Transaction Manager and submit issue resolutions through OnBase.

Branch Leader Support

Support the Branch Manager, as needed, with maintaining office promotional items, organizing sales meetings, and conducting new agent orientations.

Assist with supporting office culture initiatives.

Provide light support with social media marketing and other branch promotional activities.

Required qualifications for the position include :

2+ years of experience in a professional setting with strong customer-first approach.

Strong written and verbal communication skills.

Technological proficiency supporting PCs, Macs, and computer software.

Proficiency with Microsoft Office.

Ability to communicate effectively with agents, branch managers, and support teams.

Preferred qualifications for the position include :

Prior Real Estate office experience.

Experience with marketing support, including marketing tools and social media.

Pay Rate : $33.79 per hour

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations and ordinances. For our complete EEO & Pay Transparency statement, please visit . To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.

#RegionalSupportSpecialist #Onsite #GrowthOpportuntities #ExecutiveAdministrativeAssistant #MarketingSupport

Create a job alert for this search

Regional Support Specialist • Malibu, CA, United States