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Operations Manager

Operations Manager

South Carolina StaffingGreer, SC, US
1 day ago
Job type
  • Full-time
Job description

Operations Manager Position

TRIGO Global Quality Solutions is seeking to fill an Operations Manager position in Greer, SC. Overall Purpose : Ensure the quality service and support of all mission actives at a location they are assigned. Ensure that all Company / Customer mission guidelines are being adhered to and meet quality standards. Organizing and coordinating teams at site level to fulfill jobs / missions, managing the site teams and ensuring good social climate on the site / sites. Support and contribute to the company Quality Policies and QMS.

Reports To

Site Manager

Responsibilities

Client Relationship and Business Development :

  • Establishing and maintaining relationships with customers and site personnel
  • Daily communications with various stakeholders at the site level
  • Ensure clear and transparent communication to clients

Operations :

  • Set up and supervise missions
  • Staffing of missions
  • Coordinate changes in missions
  • Conduct ongoing audits of effectiveness of work being performed
  • Perform visual, mechanical, and functional verifications to insure compliance to quality standards and specifications
  • Complete audits to ensure work instructions and policies are followed
  • Assist Site Supervisors with the training of new employees
  • Train / Mentor Site Supervisors
  • Coordinate Site Leaders daily schedules / activities to ensure successful daily operations
  • Demonstrates commitment to reduce the risk of workplace accidents
  • Estimating job / mission costs as accurately as possible
  • Making sure that all required information for contracts, traceability and instructions are well documented, on time, with up-to-date information
  • Making sure operational management tools, and monitoring tools are up-to-date, with accurate information
  • Ensuring compliance with established KPI's
  • Ensuring continuous improvement to optimize services provided and site efficiency
  • Must comply with local and company Health and Safety legislation, laws, and policies
  • Organization and Management :

  • Ensures all site personnel receive corporate communications
  • Partner with Human Resources for performance and attendance issue resolution
  • Act as a liaison between Site Manager and site leaders
  • Create and maintain a 5S working environment
  • Technical :

  • Update daily system entries in company and Customer portals
  • Create and maintain customer and company reports
  • Analyzing technical requirements for customers jobs / missions (existing or upcoming)
  • Troubleshoot and problem solve with the supplier and customer for issues pertaining to process flow, new criteria, spikes / spills
  • Create electronic work instructions and have the ability to navigate company and customer websites and portals
  • Identify technical resources when needed to anticipate and fully address client needs
  • Other :

  • Any other duties as assigned
  • Knowledge, Skills, Abilities

    Hard Skills :

  • Proficiency in English
  • Computer skills
  • Microsoft Office and Outlook
  • Ability to lift / move 50 lbs.
  • Writing work instructions
  • Values and Attitudes :

  • Global team spirit
  • Create a job alert for this search

    Operation Manager • Greer, SC, US

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