Operations Supervisor

Job Description

The Supervisor, Operations I oversees the daily operations of a Service Center and ensures the work is performed according to approved Company procedures, standards, and specification. This position supervises all activities of Service Center employees, supports personnel engaged in loading and unloading activities, and requires a hands-on leadership approach to ensure operational efficiency, maintain compliance with labor agreements, and foster a culture of safety and productivity. This position includes working both indoors and outdoors, often in varying weather conditions.

Responsibilities

• Other duties and projects, as assigned.
• Assign job tasks to all workers according to unloading and loading schedules.
• Communicate job assignments and monitor performance by coordinating with all employees, ensuring direction is clear and concise.
• Provide a clean, safe working environment for all personnel and visiting customers.
• Provide positive and constructive feedback to employees.
• Maintain a positive attitude in a highly intense environment.
• Plan, supervise, and control available resources associated with the timely, damage-free, and safe loading / unloading of freight on assigned shifts.
• Support our values driven culture focused on creativity, integrity, collaboration, growth, excellence, and wellness.
• Maintain appropriate load plans and ensure proper load balance for safe vehicle operation.
• Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met.
• Provide training, analyses, performance feedback, and disciplinary recommendations, as needed.
• Work in a team setting to accomplish department goals.
• Foster safe handling, loading, unloading, and storage of hazardous materials.

Requirements

Education :

Experience

Computer Skills

Additional Requirements

Competencies

Benefits

Other Details

Work Hours

Travel Requirements

Compensation

In accordance with the Massachusetts Wage Transparency Act, the pay range for this position is $71,000 to $84,500 annually but will be negotiated at the time of offer

About Us

ABF Freight®, an ArcBest® company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence.