Reimbursement Specialist I - Sunburst

Reimbursement Specialist I

The Reimbursement Specialist I Sunburst reviews Sunburst sales for appropriate documentation, generates and bills claims and / or invoices, follows up on unpaid accounts, and provides support and customer service to the Financial Operations Analyst / Program Management Office regarding billing concerns.

Essential Duties and Responsibilities :

• Processes and posts revenue, making changes / adjustments as needed
• Ensures sales have appropriate documentation such as nursing notes, worker timecards, purchase order, and other payer requirements as appropriate
• Accurately generates invoices and bills a variety of payer sources via mail, email, fax, or VMS portal
• Researches and follows up on unpaid accounts after expected payment timeframe
• Processes timely payments to staffing suppliers in accordance to terms within our supplier agreements
• Validates / processes adjustments to invoices per client request and validation with payee (agency)
• Follows all quality processes for department / team to avoid preventable write-offs and improve collections efforts
• Provides great customer service for our office clients, staffing suppliers, partners, program management office, and other team members
• Keeps Financial Operations Analyst / Director of Business Intelligence & Finance informed of problem accounts or potential impacts to cash collections and AR
• Performs other duties as assigned

Minimum Requirements :