Patient Services Specialist - Orthopedics

Patient Services Specialist

Patient Services Specialist at Swedish Orthopedic Institute - Seattle

Schedule : Full Time, Monday to Friday 8 to 5

Location : First Hill area of Seattle, Washington

Job description : Provide effective and efficient front office services to patients; coordinate internal and external clinic phone communications among staff, patients, and providers; accurately collect records and ensure distribution to appropriate staff via computer and / or manual systems; administer co-pay collection from patients; perform clerical, scheduling, and records activities in support of patients and staff.

Swedish Medical Group (SMG) provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver with SMG, you'll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity, and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Benefits and perks : Competitive pay (including holiday pay & shift pay differentials) Best-in-class benefits - full medical, dental, and vision coverage from your first day 401(k) plan with employer matching & complimentary retirement planner Generous paid time off for vacation, sick days, and holidays Tuition reimbursement & student loan forgiveness programs Wellness & mental health assistance programs Back-up child & elder care to help with care disruptions for your family

Required qualifications : Prior experience providing a high level of customer service in a fast-paced environment, including handling confidential data with discretion Preferred qualifications : Electronic Medical Records (EMR) experience Previous experience in a healthcare setting

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard, and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics, and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices, and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby / on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources, and much more.