DTW Supercenter - Air Freight Agent

Air Freight Agent

Support and coordinate air freight trade services, products, and operations for a wide variety of customers. Air Freight Agents maintain ongoing relationships, provide support, resolve problems, and open supply requests for customers and centers.

Responsibilities include :

• An intermediate working knowledge of Microsoft Office : MS Word, Excel and Outlook.
• The ability to communicate effectively, both in writing and verbally.
• The desire to provide excellent customer service.
• Possess general administrative skills such as in-bound phone support, distributing mail, preparing reports, processing forms, tracking shipments and orders, and data input.
• Problem solving skills to resolve intermediate level concerns by conducting research with minimal supervision.
• High attention to detail.
• An ability to lift up to 70 lb.
• Legal right to work in the U.S.

Benefits include :

This position supports and coordinates airfreight trade services. He / she builds relationships with customers by utilizing communication skills. This position provides internal and external customer support regarding issues affecting shipping. He / she scans and moves cargo and performs other various tasks.

Employee Type : Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race / color / religion / sex / national origin / veteran / disability / age / sexual orientation / gender identity or any other characteristic protected by law.

Basic Qualifications : Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.