Director of Wellness

Job Description

Job Description

Benefits :

401(k)

Dental insurance

Health insurance

Paid time off

Wellness Director

Position Summary :

Develops, organizes, implements, and monitors a range of health and wellness programs based on members requests, research, and previous successes.

Essential Functions :

• Oversees the development, execution, and continuous improvement of all wellness offerings, including general fitness, group exercise, personal training and performance training
• Recruits, hires, trains, schedules, and supervises wellness staff and volunteers to ensure exceptional program delivery.
• Researches and integrates emerging trends in health, fitness, and wellness to keep programming fresh, engaging, and relevant.
• Leads the planning and execution of dynamic, results-driven programs that meet member interests, community health priorities, and strategic objectives.
• Teaches and / or substitutes for Group Exercise classes as needed.
• Coaches, supports, and evaluates staff performance; implements corrective actions when necessary to ensure a high-performing team.
• Builds relationships and gathers feedback from members to shape programming, address concerns, and support retention efforts.
• Creates and manages the wellness department budget to meet financial goals and ensure resource efficiency.
• Coordinates equipment maintenance and replacement schedules to maintain a safe, effective workout environment.
• Partners with Marketing and Membership teams to promote wellness offerings and success stories through print, digital, and social media platforms.
• Tracks and analyzes program data to evaluate participation, impact, and member satisfaction; makes data-informed decisions for improvement.
• Ensures all wellness areas are operating in compliance with YMCA safety standards and risk management practices.
• Supports community outreach and partnerships to expand access to YMCA wellness services.

YMCA Competencies :

Mission and Community Oriented : Models and teaches YMCA values. Champion inclusion activities, strategies, initiatives. Ensures high level services that differentiate the YMCA from other providers. Provides staff and volunteers with orientation, training, development, and recognition.

People Oriented : Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Builds

relationships to create small communities. Effectively tailors communications to specific audiences. Provides staff with feedback, coaching, guidance, and support.

Results Oriented : Holds staff and self accountable for high-quality results using formal process to measure progress. Conducts prototypes to support new programs and activities. Provides others with

framework for making decisions. Develops plans and manages best practices through engagement of team and others. Cultivates relationships to support fundraising. Effectively creates and manages budgets.

Personal Development Oriented : Utilizes non-threatening methods to address sensitive issues, inappropriate behavior, or issues of performance. Shares new insights; facilitates change; models adaptability and awareness of change impact.

Qualifications :

Bachelors Degree in Physical Education, Recreation, or related field with 2 years related experience; or 5 or more years experience successfully managing a high activity wellness program.

Experience in planning and directing a wide range of health and wellness programs.

Ability to create marketing and communication programs for this function.

Experience in dealing with, and resolving, a wide range of customer issues.

Experience in professionally dealing with safety issues and emergencies.

Proven capability to effectively manage staff and volunteers.

Experience in recruiting, leading, and developing high performance team members.

Physical Demands :

Ability to engage sufficient strength, agility and mobility to perform and demonstrate essential functions, and supervise program activities in a wide variety of indoor and outdoor activities.

Ability to react to emergency situations by quick movements, strenuous activity, and on occasion assist or lift persons in distress of varying weights.

Required to remain alert to dangerous situations while sitting, standing, walking, or running for varying lengths of time.