Regional Director, Sales and OperationsFederal Signal • Rochester, NY, US

Regional Director, Sales and Operations

Federal Signal • Rochester, NY, US

13 days ago

Job type

Full-time

Permanent

Job description

Regional Director - Sales & Operations

We are seeking a dynamic and results-driven Regional Director to be the architect of leading and growing our regional business for the territory of New York State. This role is responsible for developing and executing strategic plans that drive revenue, operational excellence, and customer satisfaction across our sales, parts, and service operations.

As a key member of the leadership team, you will oversee and lead a team, ensuring alignment with company goals while fostering a high-performance and rewarding culture. You will play a key role in identifying growth opportunities, optimizing processes and delivering exceptional service to our customers.

Location : Role based in Rochester, NY or Albany, NY

Scope : Sales, Parts and Service operations for the state of New York

Employment Type :

1 Vacancy New Role Due to Growth!
Full-time, Permanent

Total Rewards Overview :

Anticipated Salary Range : $135k - $170k annual (depending on experience and credentials)

Annual bonus opportunity

Comprehensive health and welfare benefits

Paid Vacation, Paid Personal Days and Paid Public Holidays

401(k) Matching Program

About You :

Strategic thinker with strong financial and business acumen

Demonstrates sound judgment and can develop and implement effective business plans

Superior customer service and communication skills

Results-oriented and highly motivated to succeed

Ability to foster teamwork and motivate, coach and support teams to drive desired results

Strong time management skills and the ability to effectively manage resources

Ability to travel as required for business purposes within assigned region

Position Requirements / Qualifications :

Education / Certification :

Completion of a degree in Business Administration or related discipline, or a combination of education, training, and equivalent professional experience

Valid driver's license with a clean driver's record

Must be able to pass a pre-employment background check

Ability to travel throughout the USA as required

Experience :

10+ years' experience in an operations and / or sales management role, preferably within the field of Heavy Equipment, Industrial or Agricultural equipment - or related industry

Proven success in leading and managing multiple dealership branches and scaling teams for growth

Experience working with municipalities or other government entities

Solid mechanical aptitude with knowledge of parts and equipment repair processes

Previous responsibility for managing a P&L and demonstrated ability to achieve financial results

Advanced experience using MS Office suite and dealer management software

Experience creating and executing strategic plans that lead the team towards meeting organizational goals

Experience building and maintaining relationships with suppliers and customers

Position Responsibilities :

Operations :

In collaboration with leadership team, prepare annual operating plans, goals and objectives for the Service and Parts departments in each branch

Provide direction and support to the Parts and Service departments in each branch to ensure they are working in alignment with company objectives and key annual operating plans (AOP)

Monitor branch / department goal progress and keep each team updated on progress and key performance indicators

Implement process improvements, training and other measures as required to improve overall team efficiencies and drive business growth

Stay up to date with industry changes that impact the Parts and Service departments and / or customers and communicate applicable information effectively

Be highly involved in the branch's day-to-day operations and partner with the teams on any challenges needing resolution

Partner with HR department to hire and onboard new team members

Conduct regular team meetings with each branch to provide updates and act as the liaison between head office and the branch

Plan, supervise and coach departmental managers to assist in employee development and positive branch growth

Ensure a "safety first" culture and ensure all branch and field operations are conducted in compliance with Health & Safety regulations and policies

Ensure each facility is well maintained and make recommendations to leadership on capital improvements to ensure a positive and well-branded customer and employee experience within the facility

Participate in training and / or industry events as required

Sales :

In conjunction with the leadership team, establish short and long-term strategic plans and objectives for the territory consistent with the overall corporate strategic plan

Report and analyze market conditions in the region and provide recommendations to the leadership team on strategies and plans to grow market share

Establish annual goals and objectives for the sales representatives

Develop, monitor, and assess KPI's / scorecards for sales representative

Review current and historic metrics to determine growth and territory strategy

Partner with marketing department to develop key sales and promotional campaigns for the region

Lead and provide coaching to support sales efforts

Participate in customer visits with Sales Representatives to understand their requirements and help tailor solutions to meet their needs

Supervision of Others :

Direct Reports will include a combination of Service Managers, Parts Managers, PSSRs and Regional Sales Managers

Why Work at JJE?

Talented, dedicated and passionate team to work with

Exceptional best-in-class products and service offerings for our customers

Charitable Giving Program

Educational Scholarship Program

Tuition Reimbursement

Stable and growing team

Our Core People Values : Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation, and Ambition

If you are looking for a new opportunity, then we at Joe Johnson Equipment welcome your application. We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted.

If you are contacted for an interview and require any accommodation, please notify HR in advance and we will provide applicable accommodation.

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