No longer accepting applications
Healthcare Call Center Team Lead
VirtualVocationsFremont, California, United States10 days ago
Job type
- Full-time
Job description
A company is looking for a Healthcare Call Center Team Lead.
Key Responsibilities
Lead a team of 12-20 outbound call center agents to ensure exceptional service delivery
Monitor performance metrics and ensure compliance with service level agreements (SLAs)
Provide coaching, feedback, and conduct performance appraisals to support team development
Required Qualifications
3-5+ years of experience in healthcare operations, with at least 2 years in a supervisory or team lead role
Demonstrated ability to lead teams in delivering exceptional customer service
Background in healthcare administration preferred
Proficiency in Microsoft Excel and PowerPoint
Flexible availability to work shifts between 8 : 00 AM and 9 : 00 PM ET
Create a job alert for this search
Call Center Team Lead • Fremont, California, United States
Related jobs
HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services...Show moreLast updated: 16 days ago
Apex Service Partners is looking to add a Customer Service Manager to the team.We are seeking a seasoned Customer Service Manager that has leadership qualities and organizational skills to enhance ...Show moreLast updated: 30+ days ago
Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care.With decades of expertise, RadNet is Leading Radiology Forward.
With dynamic cross-training and advanceme...Show moreLast updated: 30+ days ago
At Donor Network West, we're looking for people who embody our core values : passion, excellence, equity and inclusion, and relationships.
We welcome diverse perspectives and foster an environment of...Show moreLast updated: 15 days ago
Location : Livermore, California US.The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies...Show moreLast updated: 30+ days ago
British Swim School Bay Area Call Center Representative.Status : Part-time, Non-Exempt, potential to become full-time.Location : Remote (ACCEPTING APPLICANTS WHO ARE LOCATED WITHIN THE SAN FRANCISCO ...Show moreLast updated: 30+ days ago
Protecting and building a future shaped by original ideas, innovations, and creativity.As a leading online brand protection solution, we help global brands identify and remove counterfeits and pira...Show moreLast updated: 30+ days ago
Call Center Agent / Technical Support.Answering world-wide incoming calls supporting customers, vendors, addressing inquires, concerns and providing information about products and services.Make outbo...Show moreLast updated: 30+ days ago
Credentialing Team leads, oversee and manage the entire credentialing process for healthcare providers, ensuring compliance with regulations and accreditation standards, while also leading and supp...Show moreLast updated: 16 days ago Customer Service Representative.HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medi...Show moreLast updated: 30+ days ago 
We believe that taking care of our guests begins with taking care of our crew, and we try to do an amazing job with both.
No insane hours, no crazy demands; just great food, great people and a great...Show moreLast updated: 30+ days ago
AO offers the ability to work from anywhere, learn from the best in the industry, and become a top earner within the company.
AO is seeking leaders and achievers that are looking for an opportunity ...Show moreLast updated: 30+ days ago
Health Center Manager (Oakland).Requisition Number : HEALT002053.Responsible for the day-to-day management of all health center activities.
Lead health center efforts to achieve the health center to ...Show moreLast updated: 30+ days ago
Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we k...Show moreLast updated: 2 days ago
Care Center Representative (Call Center Representative).Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative) to join our team.Here at Mechanics Bank, ...Show moreLast updated: 30+ days ago
Status : Part-time, Non-Exempt, potential to become full-time.Remote (ACCEPTING APPLICANTS WHO ARE LOCATED WITHIN THE SAN FRANCISCO BAY AREA ONLY).
Call Center Representatives at British Swim School ...Show moreLast updated: 30+ days ago Care Center Representative (Call Center Representative & Bilingual).Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative & Bilingual) to join our team....Show moreLast updated: 30+ days ago 
We are now hiring Great People Who Care!.A successful Customer Service Team Leader engages their team to deliver The Raley's Way, our customer promises and business results.They are able to create ...Show moreLast updated: 30+ days ago
We are so glad you are interested in joining Sutter Health!.Organization : SPMF-Sutter Pacific Medical Foundation - South.
Supports, organizes and coordinates the overall operation of Patient Service...Show moreLast updated: 10 days ago
Operations Team Lead - San Francisco, Bay Area.UnitQ is a game-changing AI SaaS platform that empowers companies to build the world's best products by leveraging real-time customer feedback to impr...Show moreLast updated: 30+ days ago
- Promoted
Call Center Agent (On-Call)
HealthRIGHT 360San Francisco, CA, USFull-time
- Promoted
Job Posting Call Center Manager
TradeUP CaliforniaPleasanton, CA, USFull-time
- Promoted
Patient Services Team Lead
RadNetSunnyvale, CA, USFull-time
- Promoted
Donor Operations Team Lead
DONOR NETWORK WESTSan Francisco, CA, USFull-time
- Promoted
Team Lead
Rack Room ShoesLivermore, CA, USPart-time
- Promoted
Call Center Representative
US Swim School AssociationSan Francisco, CA, USFull-time +1
- Promoted
People Operations Team Lead
MarqVisionSan Francisco, CA, USFull-time
- Promoted
Call Center Agent / Technical Support
UrsusSanta Clara, CA, USFull-time
- Promoted
Credentialing Team Lead
BASS MEDICAL GROUPWalnut Creek, CA, USFull-time
- Promoted
Call Center Agent
HealthRIGHT 360San Francisco, CA, USFull-time
- Promoted
Team Lead
TradeJobsWorkforce95108 San Jose, CA, USFull-time +1
Sales Team Lead
AO Globe LifeSan Francisco, CA, USFull-time
Quick Apply
- Promoted
Health Center Manager (Oakland)
Planned Parenthood Mar MonteOakland, CA, USFull-time
- Promoted
Team Lead
Tempur SealyBurlingame, California, United StatesFull-time
- Promoted
Care Center Representative (Call Center)
Mechanics BankWalnut Creek, CA, USFull-time
- Promoted
Call Center Representative
British Swim SchoolSan Francisco, CA, USFull-time +1
- Promoted
Care Center Representative (Call Center Representative Bilingual))
Mechanics BankWalnut Creek, CA, USFull-time
- Promoted
Customer Service Team Lead
Raley'sRedwood City, CA, USFull-time
- Promoted
Patient Services Lead, Onboarding & Integration Team
Sutter HealthSan Francisco, CA, USFull-time
- Promoted
Operations Team Lead - San Francisco, Bay Area
unitQSan Francisco, CA, USFull-time