Manager, Default Compliance

Overview

Cenlar is the nation's leading mortgage loan subservicer. Our unique culture is defined by our core values of respect, trust, integrity and care. A promote-from-within philosophy and opportunities for continuous professional growth make Cenlar a great place to launch or boost your career.

Responsibilities

• Manages and directs the day to day operations of the Default Compliance Department to ensure strict compliance with all federal, state and investor / insurer guidelines as well as all critical aspects of the pre foreclosure process
• Manages and interacts with internal business units and / or external business partners in relation to the day to day processing, performance and compliance activities related to demand / NOI notice, pre foreclosure referral loan review, pre foreclosure referral document gathering and pre foreclosure sale loan review
• Trains, coaches and develops Foreclosure Supervisor(s), and Specialist(s)
• Develops and maintains policies and procedures
• Coordinates training curriculum for staff
• Drives process and technology enhancements by working with internal and external partners
• Ensures the accurate and timely distribution and completion of all management reports
• Develops and monitors key process indicators and key risk indicator reports to ensure adherence to service level requirements
• Acts as the primary point of contact for escalated issues from internal / external customers
• Communicates to senior management any trends, and / or problems and recommend solutions as they pertain to the department
• Oversees proper staffing, management, development and performance of staff
• Maintains and monitors productivity standards within department, assists in hiring all staff additions
• Actively participates in the implementation of procedural revisions required by changes to Investor / Insurer, State or Federal laws
• Identifies process gaps and coordinates improvements, develops controls and minimizes risks
• Ensures all audits and quality reviews are responded to timely
• Develops management action plans (MAPS) to remediate audit findings
• Conducts annual performance reviews for direct reports and provide approval for team member performance reviews
• Maintains and enhances industry knowledge by attending training events, workshops and reviewing industry publications
• Supports MSP and Loansphere enhancements to improve pre foreclosure processes
• Conducts regular leadership and staff meetings to communicate status updates as needed
• Any other duties as assigned
• Appropriately assess risk when business decisions are made, include but not limited to compliance and operational risk. Demonstrate consideration for Cenlar's reputation as well as our clients, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Interface

Qualifications

Special Knowledge

Pay and Benefits

Pay range : $84,728.00 - $132,176.00 annually. The actual compensation offered will depend on factors including but not limited to the candidate's experience, qualifications, skills, and location. This range represents the reasonable minimum and maximum salary the company expects to pay for this position.

At Cenlar, you'll receive an outstanding benefits package that includes paid medical, dental, and life insurance, 401(k), and tuition assistance as well as opportunities for training and professional advancement.

Cenlar is a drug-free workplace and an equal employment opportunity / affirmative action employer M / F / D / V / SO.

Employment details

Referrals increase your chances of interviewing at Cenlar FSB by 2x

Get notified about new Compliance Manager jobs in Ewing, NJ.

J-18808-Ljbffr