Talent.com
Certified Pharmacy Technician : Lurie Children's Hospital, IL - DAYS M-F

Certified Pharmacy Technician : Lurie Children's Hospital, IL - DAYS M-F

Clearway HealthWest Chicago, IL, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Welcome to Clearway Health - a recognized Great Place to Work® and destination organization! We are an award-winning culture where talented people are respected, informed, engaged, empowered, developed – and where they want to grow and make a difference. We offer a wide range of benefits, perks and wellness programs in addition to continuous learning opportunities to help you grow. At Clearway Health, diversity, equity, inclusion and belonging are an essential part of our business and workplace culture. Clearway Health emerged as a solution from Boston Medical Center to improve access to care, provide personal support and manage the complex specialty medication needs of vulnerable patients and their families. We partner with hospitals; health systems and the communities they care for to accelerate their specialty pharmacy programs. At Clearway Health, we take great pride in our High Five! Values to provide best in class experiences for our employees , our clients and their patients . We welcome you to follow us on LinkedIn where you can also learn more about our company , culture , people , and careers .

Day Shift Hours

  • No Nights / No Weekends!

POSITION SUMMARY :

We’re looking for a certified pharmacy technician who’s ready to bring their skills and experience into the specialty pharmacy space. As our Pharmacy Liaison , you’ll play a pivotal role as the bridge between patients and pharmacists, taking a hands-on approach to ensure exceptional care.

In this role, your pharmacy background will allow you to support patients with complex therapies while also enabling our clinical teams to deliver outstanding results. You’ll combine customer service excellence with a deep understanding of pharmacy operations, helping reshape the patient experience while contributing directly to the growth and success of our specialty pharmacy—and to the health system’s overall performance.

Working with specialty patients and their medications requires the same dedication and precision as managing high-value accounts : it’s about cultivating trust, delivering consistent support, and driving meaningful outcomes. This isn’t just a job—it’s an opportunity to make a measurable impact on patient lives and business excellence at the same time.

ESSENTIAL RESPONSIBILITIES / DUTIES :

  • Patient Relationship Development and Client Sales – You will focus on sales / customer service with the goal of expanding your patient account base by enrolling and retaining specialty pharmacy services offered through Clearway Health.
  • Sales and Enrollment : Accomplish and set goals for enrolling patients into the Clearway Health Specialty Pharmacy program. Your success is measured consistently and evaluated through various sales and reporting platforms, focusing on customer relationships and the revenue performance of each individual specialty service line. You are responsible for performing enrollment functions, including following up on provided leads for new business and generating leads through your provider relationships or direct customer service engagements.
  • Patient Retention : Build relationships with patients by offering them friendly, courteous, and efficient service, all while encouraging them to use Clearway Health to access its top-notch patient care services. You work closely with patients, delivering a full continuum of medication adherence support through various tools and applications. You provide outbound therapy / medication adherence check-ups by processing refills to eliminate any gaps.
  • Personnel Responsibilities : You are responsible for building and maintaining relationships with providers, care teams, and ancillary support to ensure the continuity of sales and enrollment functions.
  • Internal & External relationships :

  • Develop and nurture trusting relationships to deliver the highest level of care for complex patients.
  • Maintain and support pharmacy interdepartmental relationships and management, ensuring a smooth transition of patient care from clinic to pharmacy.
  • Take the lead in creating and developing strategic partnerships with various healthcare professionals, providing them with the necessary information and support to ensure successful patient care transitions.
  • Operational Responsibilities :

  • Skillfully navigate the patient Electronic Medical Record (EMR) to answer questions and provide documentation as needed for specialty pharmacy prior authorizations.
  • Maintain effective communication with various healthcare professionals, such as doctors, nurses, clinical pharmacists, and practice managers, both in person, over the phone, and through written transmissions via EMR. Your interactions are consistently timely and professional, supporting new and ongoing initiatives.
  • Excel at resolving high-level patient care issues, knowing when to involve managers or clinicians when needed. Your resourcefulness shines through when facing challenges, offering practical solutions to complex problems.
  • Capacity to work independently is evident as you manage your workload and consistently meet established goals in a fast-paced environment.
  • You will play a vital role in training and supporting new hires, helping them understand and meet the expectations for day-to-day operations in their specific roles.
  • EDUCATION :

  • High School diploma or G.E.D. required, higher level education preferred.
  • CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED :

  • Active and unrestricted Pharmacy Technician license with the Board of Pharmacy in the respective state of application is required (IL)
  • Active and unrestricted National Certification verified by PTCB or ExCPT.
  • EXPERIENCE :

  • 2+ years of direct pharmacy experience required.
  • KNOWLEDGE AND SKILLS :

  • Excellent verbal and written English communication skills required; as well as ability to communicate professionally over the phone.
  • Excellent interpersonal skills to provide superb, personalized customer service to instill confidence and advocate for patients; ability to explain required information to customers in a comprehensible manner.
  • Organized, strong attention to detail, ability to self-direct through multitasking and prioritizing, dependable, empathetic, focused on quality service, goal oriented.
  • Cultural sensitivity, understanding, and comfort with a wide range of social, racial, and ethnic populations.
  • Must practice discretion and confidentiality as position deals with extremely sensitive and confidential data.
  • Ability to understand, explain, and actively promote the clients' objectives through direct coordination and commitment to the program’s goals.
  • Flexibility to adapt to changes in the departmental needs (i.e., assisting other team members, adjusting assignments, etc.).
  • High proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Ability to quickly learn other relevant applications that support management of patient care and assigned responsibilities; and ability to extract necessary information.
  • SPECIAL WORKING CONDITIONS (ON-CALL, TRAVEL, SHIFT, COVERAGE) :

  • Minimal travel required for this position.
  • Clearway Health Specialty Pharmacies, serving patients in hospitals, health systems, and communities, may require employees at client sites to work on company-recognized holidays.
  • This information is being provided to promote pay transparency and equal employment opportunities at Clearway Health. The current hourly range for this position is $29.62 / hour - $37.20 / hour . The actual rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

    Create a job alert for this search

    Certified Pharmacy Technician • West Chicago, IL, US

    Related jobs
    • Promoted
    North Carolina Licensed Pharmacy Technician

    North Carolina Licensed Pharmacy Technician

    VirtualVocationsAurora, Illinois, United States
    Full-time
    A company is looking for a Pharmacy Technician Patient Outreach Coordinator.Key Responsibilities Make outbound calls to eligible patients and enroll them in the specialty pharmacy program Educat...Show moreLast updated: 30+ days ago
    • Promoted
    Pharmacy Technician

    Pharmacy Technician

    JobotNew Lenox, IL, US
    Full-time
    Monday-Friday, 7am-3pm Schedule!.This Jobot Job is hosted by : Andrea Ankarlo.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. We are working with a fast-g...Show moreLast updated: 4 days ago
    • Promoted
    Pharmacy Technician II

    Pharmacy Technician II

    TekWissenNorth Chicago, Illinois, United States
    Temporary
    Position : Pharmacy Technician II.Location : North Chicago, IL, 60064.Job Type : Temporary Assignment.TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offe...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Pharmacy Technician

    Pharmacy Technician

    OptumWheaton, IL, United States
    Full-time
    Opportunities with Genoa Healthcare.A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities.We do more than just pr...Show moreLast updated: 15 hours ago
    • Promoted
    Pharmacy Technician II

    Pharmacy Technician II

    TekWissen ®North Chicago, IL, US
    Temporary
    Position : Pharmacy Technician II.Location : North Chicago, IL, 60064.Job Type : Temporary Assignment.TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offe...Show moreLast updated: 1 day ago
    • Promoted
    Certified Pharmacy Technician

    Certified Pharmacy Technician

    Village RXGlen Ellyn, IL, US
    Full-time
    Assist pharmacists in preparing and dispensing prescription medications.Manage inventory, including ordering, receiving, and stocking medications. Maintain accurate patient records and medication pr...Show moreLast updated: 30+ days ago
    • Promoted
    Pharmacy Technician III

    Pharmacy Technician III

    AbbVieNorth Chicago, IL, US
    Full-time
    AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkab...Show moreLast updated: 12 days ago
    • Promoted
    Hybrid Pharmacy Technician

    Hybrid Pharmacy Technician

    ActalentAddison, IL, US
    Full-time
    Job Title : Hybrid Pharmacy Technician.Join our team as a Pharmacy Technician where you will play a vital role in patient care and medication management. You will be responsible for scheduling delive...Show moreLast updated: 5 days ago
    • Promoted
    Pharmacy Technician Certification Required

    Pharmacy Technician Certification Required

    VirtualVocationsAurora, Illinois, United States
    Full-time
    A company is looking for a Pharmacy Technician to work remotely in the USA.Key Responsibilities Handle inbound calls from members and providers regarding the prior authorization process Maintain...Show moreLast updated: 3 days ago
    • Promoted
    Pharmacy Technician

    Pharmacy Technician

    SILVER PHARMACY INCAurora, IL, US
    Part-time
    We are seeking a Pharmacy Technician for your Aurora location to join our team! You will assist in the preparation of medications under the direction of a pharmacist. Prepare medication and other he...Show moreLast updated: 30+ days ago
    • Promoted
    Tax Preparer - 2+ Yrs Paid Tax Experience Required

    Tax Preparer - 2+ Yrs Paid Tax Experience Required

    IntuitPoplar Grove, IL, United States
    Full-time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...Show moreLast updated: 6 days ago
    • Promoted
    Medication Technician - Central Triage

    Medication Technician - Central Triage

    Endeavor HealthWarrenville, Illinois, US
    Full-time +1
    The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.Position Highlights : Position : Medication Technician - Centralized Triage Location : ...Show moreLast updated: 2 days ago
    • Promoted
    Pharmacy Technician / Compounding Technician

    Pharmacy Technician / Compounding Technician

    BrightSpring Health ServicesWoodridge, IL, United States
    Full-time
    Pharmacy Technician / Compounding Technician.We are looking for a Pharmacy Technician - Compounding to join our Pharmacy team as we grow to be one of the top home infusion providers in the country....Show moreLast updated: 18 days ago
    • Promoted
    Pharmacy Technician II

    Pharmacy Technician II

    ActalentNorth Chicago, IL, US
    Full-time
    Assist pharmacists with the practice of pharmacy in compliance with federal, state, and local regulations, HIPAA guidelines, and corporate policies by accurately interpreting prescription orders an...Show moreLast updated: 4 days ago
    • Promoted
    PMHNP Nurse Practitioner - Maple Park, IL

    PMHNP Nurse Practitioner - Maple Park, IL

    LifeStance HealthMaple Park, IL, US
    Full-time +1
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 27 days ago
    • Promoted
    • New!
    Missouri Licensed Pharmacy Technician

    Missouri Licensed Pharmacy Technician

    VirtualVocationsAurora, Illinois, United States
    Part-time
    A company is looking for a Pharmacy Technician - Part Time.Key Responsibilities Process letter requests and member correspondence through data entry and customer service notes Perform data input...Show moreLast updated: 5 hours ago
    • Promoted
    Pharmacy Technician II

    Pharmacy Technician II

    TekWissenNorth Chicago, IL, United States
    Temporary
    Position : Pharmacy Technician II.Location : North Chicago, IL, 60064.Job Type : Temporary Assignment.TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offe...Show moreLast updated: 1 day ago
    • Promoted
    Full time Certified Pharmacy Tech

    Full time Certified Pharmacy Tech

    SILVER PHARMACY INCNew Lenox, IL, US
    Full-time
    We are seeking a Lead Pharmacy Technician to join our team! You will assist in the preparation of medications under the direction of a pharmacist. Prepare medication and other healthcare products fo...Show moreLast updated: 22 days ago