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Training Support Specialist
Training Support SpecialistKansas State University • Manhattan, KS, US
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Training Support Specialist

Training Support Specialist

Kansas State University • Manhattan, KS, US
17 hours ago
Job type
  • Full-time
Job description

About This Role

Kansas State University is seeking a dynamic individual with a passion for education, leadership, and workforce development to lead the training and development program for custodial staff across campus. This position plays a critical role in supporting K-State's mission of learning, scholarship, creative endeavor, and research by fostering a clean, safe, and welcoming environment for students, faculty, staff, and visitors.

This position not only ensures high standards of custodial operations but also invests in the long-term development of our workforce through structured training and leadership growth opportunities.

Key Responsibilities

  • Design, develop, and deliver specialized training programs for both newly hired and tenured custodial personnel. Training includes both classroom and hands-on instruction. Topics will include :

Science of cleaning, proper procedures, and the whys behind our custodial standards

  • Safety protocols, including chemical handling and ergonomics
  • Procedural techniques and the whys behind what we do
  • Customer service and how to interact with students and faculty
  • Equipment operation and Preventative maintenance
  • Drive process standardization across all custodial teams
  • Lead and coordinate ongoing leadership development trainings for custodial supervisors and leads, focusing on key supervisory skills such as conflict resolution, effective communication, coaching for results, and performance management.
  • Identify and mentor high-potential custodial specialists, preparing them for future leadership roles within the department.
  • Collaborate with leadership to create career pathways and succession planning tools.

  • Provide individualized development plans and coaching.
  • Serve as supervisor for probationary employees :
  • Evaluate performance and provide structured feedback.

  • Recommend employment status based on progress and potential.
  • Temp Agency Liaison and Temporary Staff Oversight
  • Serve as primary contact for temp agency representatives to coordinate onboarding.

  • Track attendance and performance of agency custodial personnel.
  • Conduct necessary disciplinary conversations with temp staff, and document all temp-related onboarding, training, and performance interventions.
  • Champion service excellence by enhancing consistency, performance, and accountability across custodial teams.
  • Key Impact

    This position is vital to creating a culture of continuous improvement and professional growth within Custodial Services. By developing both frontline and supervisory staff, this role supports K-State's commitment to operational excellence and long-term workforce sustainability.

    About Us

    The Division of Facilities is an action-oriented service organization within the K-State family. We plan, budget, build, operate, maintain, clean, supply and transport. We are custodians, landscapers, carpenters, plumbers, electricians, mechanics, project managers, engineers, architects, accountants, and administrative professionals — all stewards and leaders of an inspiring campus shared by many. We wholeheartedly embrace the K-State traditions of excellence, integrity and professionalism, and we are enthusiastic champions of K-State's visionary goal to become a Top 50 Public Research University by 2025.

    Worksite Description

    On-site

    What You'll Need to Succeed

    Minimum Qualifications

  • High school diploma
  • Three years relevant experience
  • Preferred Qualifications

  • Working knowledge of commercial custodial services with proven history of positive leadership activity.
  • Detail-oriented with strong organizational skills.
  • Knowledge of and experience with Microsoft Excel, Word, PowerPoint and Adobe software.
  • Strong communication skills both written and oral.
  • Effective interpersonal and problem-solving skills.
  • Ability to coordinate, plan and organize work assigned.
  • Ability to gather, analyze and evaluate data.
  • Ability to speak effectively before groups of customers and employees of the organization.
  • Teaching experience preferred. Experience with Adult Learning Principles desired.
  • Sponsorship eligibility

    Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship.

    How to Apply

    Please submit the following documents :

  • Application
  • Resume
  • Application Window

    Applications close on : October 24, 2025

    Anticipated Hiring Pay Range

    $ 37,527.00 - $ 52,000.00

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    Training Specialist • Manhattan, KS, US

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