IT Business Analyst

ABOUT FIREFLY AEROSPACE

Firefly Aerospace is a space and defense technology company that enables our world to launch, land, and operate in space - anywhere, anytime. As the partner of choice for critical space missions, Firefly is the only commercial company to launch a satellite to orbit with 24-hour notice and the only company to achieve a successful Moon landing. Our launch vehicles, lunar landers, and orbital vehicles provide government and commercial customers with full mission services from low Earth orbit to the Moon and beyond. Headquartered in north Austin, Texas, Firefly is looking for passionate, hardworking innovators to join our team and help fuel our successful trajectory into space.

SUMMARY

We are seeking an experienced IT Business Analyst to support our business by defining, analyzing, and documenting business requirements for system enhancements and new technology initiatives. The ideal candidate will possess a strong understanding of gathering requirements, analyzing business processes, troubleshooting user issues, and supporting continuous improvement initiatives to optimize ERP, MES, and PLM functionality and user experience.

This role bridges business and technical teams, ensuring that data, systems, and processes operate with accuracy, compliance, and efficiency across the enterprise.

RESPONSIBILITIES

• Act as the point of contact for ERP system support, addressing user questions, troubleshooting issues, and coordinating with IT for resolution.
• Gather, document, and translate business requirements into clear functional and technical specifications for ERP application.
• Analyze and map business processes to ERP, MES, and PLM system capabilities to identify opportunities for improvement and automation.
• Partner with business departments to understand operational challenges and translate them into ERP solutions.
• Support ERP data integrity, system configurations, and user access management in coordination with IT.
• Develop and maintain process documentation, user stories, data flow diagrams, and test scripts.
• Assist with ERP project implementation, rollout, and integration efforts as the organization evolves.

QUALIFICATIONS

Required

Desired

Firefly offers outstanding benefits for our employees, including generous health, dental and vision plans with low plan deductibles, parental leave, educational reimbursement, short term disability, and flexible PTO options.

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

Firefly Aerospace, Inc. is an Equal Opportunity Employer; employment with Firefly is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin / ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.