Reentry Program Assistant

Helping Hands provides HOPE and CARE through personal, trauma-informed programs to individuals experiencing homelessness.

Our programs are Trauma-Informed, Data-Driven, and Person-Centered.

We take the time to learn each individual's story and help connect them to the appropriate local resources and services to meet their unique needs. We do not duplicate available services; instead, we build strong collaborative partnerships with local programs and foster connections between participants and our community partners.

Reporting to the Reentry Program Coordinator, the Reentry Program Assistant provides program support that contributes to participant milestone achievements on their journey towards reentry. Full-time, 40 hours per week including weekends , must be able to work a flexible schedule with the possibility of some occasional early morning and evenings.

If you have 1 year of experience as an administrative / office assistant , preferably in a Human / Social Services environment, and exceptional Customer Service skills , this may be the right role for you!

Essential Responsibilities :

• Perform accurate data entry, document scanning, reporting, and printing
• Provide scheduling support for volunteer management
• Follow up with participants regarding volunteer tasks and assignments
• Assist with special projects and conduct research as needed
• Respond to participant inquiries about the Reentry Program
• Ensure adherence with Helping Hands Reentry Outreach Centers policies and procedures
• Conduct oneself with integrity, honesty, respect, and patience around staff and participants
• Attend all assigned training sessions
• Perform all duties as a team player in alignment with Mission Statement and Values
• Other duties as assigned

Education, Skills, Experience and Training Required for the Position :

Physical / Mental Requirements

The physical and mental demands described here are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job.

Preferred Qualifications

HHROC is proud to be an Equal Opportunity Employer.

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