Customer Service Technicians

We have an outstanding career opportunity for aCustomer Service Techniciansto join a leading Company. This is a remote position.

Salary : $72,800 - 93,600

We are seeking a skilled and safety-focused Customer Service Technician to support our advanced power distribution equipment. This role involves both on-site and remote service, ensuring the reliability and performance of our systems. The ideal candidate will have strong electrical troubleshooting abilities, a commitment to safety, and a customer-first mindset.

Responsibilities :

Perform startup, commissioning, service, and preventive maintenance on equipment, including :

Static transfer switches

Power distribution units

Remote power panels

Provide technical support to customers on-site and remotely via phone and email

Maintain accurate and timely service records in the system

Respond to emergency service calls, including participation in the 24 / 7 support rotation

Travel to customer sites across the U.S. and Canada as required

Occasional weekend or holiday work may be necessary

Basic Hiring Criteria :

Experience servicing electrical power systems

Strong electrical and electronic troubleshooting skills

Ability to read and interpret diagrams and schematics

Familiarity with PC-based programming of printed circuit boards

Knowledge of electrical PPE and safety protocols

Clean driving record

U.S. Citizenship or C1 Permanent Resident Alien status

Desired Qualifications :

Associate's degree in an electrical discipline

Military training in electronics or electrical systems

Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.

Military connected talent encouraged to apply.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance