Business Continuity Manager II (Weekend Shift)

Business Continuity Manager

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Continuity Manager within PNC's Enterprise Event Management organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL or Dallas, TX. The position is primarily based in a PNC location. Hours : Friday through Monday; 8 : 00AM-6 : 00PM EST. On-call duties will be rotational with the other leadership.

Manager Overview : Oversight of a team of Crisis Action Officers or Supervisors, responsible for monitoring and preparing comprehensive assessments as it relates to day-to-day incidents or large scale planned or unplanned events. This includes Technology-related or local, state, national and global events that could affect the Bank operations and safety to employees (civil, political, economic, and natural). Assess all hazards presenting risk and prepare to execute on response plans and coordinate resources to respond to events, emergencies, and disasters to mitigate potential risk or impacts to people, property and adverse customer experience. This team, in conjunction with others, will coordinate and execute the response needed for 247 support.

Job Duties include but not limited to; working with the Director or Senior Manager of Enterprise Event Management and all response teams to develop the strategic approach to advance the program and execute plans, as well as monitoring and tracking of annual program activities to meet minimum internal and regulatory requirements. Serves as a point of contact responsible for leading the coordination of resources aligned to the Enterprise response plans or a large business segment or group. Responsible for adherence and ensuring team members align activity to the organization's Business Resiliency and / or Business Continuity program; including but not limited to the standard lifecycle of an event. Manages a team responsible for the execution of the lifecycle at all levels of an incident or event. Provides insight to the vision and direction for lifecycle planning, including the business impact analysis, risk assessment, recovery planning and recovery testing. Ensures the compliance of each aspect of all programs the Enterprise Event Management team supports. Proactively partners with key leaders and partners on business continuity issues. Continuously seeks out and provides recommended solutions to automate, consolidate or eliminate processes identified as being unsustainable and repeatable. Identify, enhance, or maintain Key Risk or Key Performance indicators. Is a champion for Event Management awareness throughout the Enterprise.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be :

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to :

Preferred Skills

Auditing Operations, Competitive Advantages, Crisis Management, Disaster Recovery Planning, Process Design, Regulatory Compliance

Competencies

Contingency and Disaster Recovery, Crisis Management, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Industry Knowledge

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Base Salary : $80,000.00 $189,800.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and / or individual performance.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include : medical / prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse / child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child / elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility : maternity and / or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and / or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.