Assistant Manager

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

The Job Scope includes the entire restaurant operation, including :

• Overall guest satisfaction (complaints and low evaluation scores are taken VERY

seriously – numerous complaints will NOT be tolerated);

paramount – violations are grounds for employment termination of ALL responsible,

including management);

cleaning chemicals left out, etc);

are grounds for employment termination of ALL responsible, including management);

utensils and soda machines at close, checking drainage grates, checking the dining

area, replacing ceiling tiles, etc.)

Managers are accountable and responsible for the entire restaurant during their shift(s),

including everything that gets accomplished and everything that does NOT get accomplished

by their employees. They MUST provide oversight and supervision of their employees – this

is whole point behind having a Manager-In-Charge (MIC). Managers are held responsible

for what their employees do (or fail to do) during their shifts.

NECESSARY

LEADERSHIP

QUALIFICATIONS :

their team toward successful accomplishment of company goals. This will evident in

their teams. If their teams perform well then the manager will be recognized.

among subordinate employees. Ineffective managers will be demoted.

providing a valid telephone number that they can be immediately reached, when

necessary. Managers that can’t be reached during designated recall periods will be

demoted or terminated.

not have reliable transportation will be demoted or terminated.

scheduled. Managers unable to accommodate this requirement will be demoted or

terminated.

coachings offered by supervisor(s). Disparaging remarks are never made to, or in front

of, other employees.

weekly and occasionally as many as 60);

hygiene, professional appearance, performance, and behavior;

NECESSARY

MANAGEMENT

REQUIREMENTS :

behind the counter or in the dining area after close).

etc.).

sales (when busy), sending employees home (when slow), and on break, and by

remaining on duty, as necessary;

constant proper portioning, supervision, and shift inventories.

minimal direct supervision;

co-workers and supervisors at all times.

SPECIFIC

DUTIES :

clean environment, and that a lot check is satisfactorily completed;

company policies and wearing the proper uniform correctly, i.e., hat, name tag, shirt

(tucked in), pants that fit properly, etc;

attentiveness toward the customers, and identifying both superior and sub-standard

performers;

supervising employee performance and making spot corrections as necessary;

through proper employee deployment, guidance, and coaching. A perceived sense of

urgency by the customer is the goal. The MIC should be leading this effort.

positive, constructive manner.

deviations;

notifications, as necessary;

for the next operating day (including ensuring the dumpster area is presentable and

secured properly);

rotated as required;

disciplinary problems;

counter or in the dining area after close).

during the shift).

cash control, employee disciplinary issues, etc.).

shift.

respond accordingly).

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