Information Technology Manager
Fox 32 WFLD, the Fox O&O in Chicago, seeks an experienced on-premises Information Technology Manager. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network, applications, and related technology used to operate the television station. Support includes specification, installation, and repair of computer systems and peripherals within established FOX Enterprise Technology standards and guidelines. Activities require interaction with TV station personnel as well as with other members of the FOX Enterprise Technology team to define requirements and deliver against project and support goals. The position provides one-on-one consultancy to end users as required. The employee in this position also assists in the maintenance and testing of network, servers, and associated equipment.
The position's responsibilities require independent analyses, effective communication, and problem-solving skills. Collaborate closely with Broadcast Engineering providing technical support and oversight of converged platforms. Work is performed with little supervision, requires initiative and good judgment. Other duties assigned as deemed appropriate and necessary. Schedules are subject to change as required by the stations business needs.
A Snapshot Of Your Responsibilities
- Installation, configuration, and ongoing support of desktop computers, peripheral equipment and software within established standards and guidelines
- Work with vendors to resolve technical problems as necessary
- Work with others in Technology and Engineering community as appropriate to determine and resolve problems and / or meeting project objectives
- Works with numerous hardware, software, and network products in a multi-layered distributed computing environment
- Enforces company policies regarding security, privacy, and data loss prevention
- Ensure desktop computers interconnect seamlessly with diverse systems including associated file servers, email servers, Internet, news management, broadcast servers and business systems
- Orient staff on use of hardware, software, and security as needed
- Recommends and performs upgrades to ensure reliability, performance, and longevity in a variety of system environments.
- Assist with the procurement of hardware and software
- Maintain network infrastructure and integration with general guidance
- Maintain records, audits trails, and documentation to support policy and procedure and contribute to the general operating efficiency of the job
- Develop procedures and / or processes to manage workload
- Participate in corporate governance programs as required by policy
- Assist with support and deployment of telecom infrastructure
What You Will Need
In depth technical familiarity on the deployment, support and effective use of standard technologies including, but not limited to :
Bachelor's Degree or related experience is requiredVirtualization (VMWare), SAN Storage (HPE, NetApp, and Isilon)Cloud Services - Amazon EC2 Compute, S3 Storage & WorkspacesKnowledgeable in security protocols and remediationPrinciples of NAC Appliances and End-point protection software (CrowdStrike and Tanium)DHCP and DNSMicrosoft Windows and Linux server operating systemsMicrosoft Windows and Mac operating systems, along with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint)Network printers and multi-function devicesDiagnostic tools for on-prem, cloud, computer and network environmentsSystems and components for servers, workstations, and laptop computersBackup software (Veeam, Rubrik, etc.)Telephony PBX / VOIP Cisco Call ManagerKnowledgeable on collaboration applications (Slack, Box, Google Workspace, Password management, and Zoom)Candidates must be able to work extended hours, overnight, weekends and holidaysConceptual
Independent leader, able to work autonomously with little to no supervisionAbility to manage multiple tasks concurrentlyAbility to communicate effectively both verbally and in writingExcellent leadership and interpersonal skillsWell organized and methodicalShow initiative and follow-up to ensure successful resultsFlexible and agile to respond to changes in a dynamic environmentNice To Have, But Not A Dealbreaker
Knowledgeable on Switching (Cisco and Arista) and Firewalls (Palo Alto) is desirableKnowledgeable on Nutanix and AWS Outpost virtual environments is desirableKnowledgeable in broadcast systems (Avid, Grass Valley, Evertz, BitCentral, Chyron, Sony, Ross) is desirableKnowledgeable in Infoblox DHCP and DNS is desirableWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
Pursuant to state and local pay disclosure requirements, the pay rate / range for this role, with final offer amount dependent on education, skills, experience, and location is $102,000.00-135,000.00 annually. This role is also eligible for an annual discretionary bonus, various benefits, including medical / dental / vision insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.