Administrative Director, Emergency Services Level II Trauma Hospital

Job Description

Job Description

Are you a proven emergency services leader ready to make a significant impact in a high-volume, Magnet-recognized hospital? We are seeking an experienced Administrative Director of Emergency Services to oversee multiple emergency care sites and drive excellence in patient care, operational performance, and team leadership. This is a rare opportunity to join one of Houston's most respected health systems and lead a 52-bed Level II Trauma Emergency Department with two freestanding EDs serving more than 80,000 patients annually .

Key Responsibilities Quality & Patient Safety

Drive a culture of accountability and continuous improvement, ensuring delivery of evidence-based, patient-centered care.

Oversee compliance with all legal, regulatory, and accreditation standards (Joint Commission, ANCC, Chest Pain Center, Stroke Center, etc.).

Lead patient throughput strategies, including capacity planning, flow optimization, and discharge planning .

Ensure consistency in clinical practice to improve quality outcomes and cost-effectiveness.

Patient Experience

Champion initiatives to deliver exceptional patient satisfaction and service excellence .

Implement strategies and benchmarks to elevate the patient and family experience.

Partner with patient experience leaders to ensure best practices in customer service and compassionate care.

Leadership & Team Development

Foster a culture of engagement, recognition, and professional growth.

Lead and mentor a team of 3 managers and nearly 150 FTEs , ensuring alignment with organizational mission and values.

Build and retain high-performing teams by providing coaching, development, and succession planning.

Strategic Growth & Innovation

Collaborate with executives and physician leaders to expand service lines and introduce innovative care models.

Stay ahead of healthcare trends, reimbursement changes, and community needs to maintain a competitive edge .

Represent the hospital in the community and at professional events.

Financial Stewardship

Manage a multimillion-dollar budget, ensuring financial sustainability while maintaining high-quality care.

Optimize labor management, productivity, and resource utilization.

Identify and execute cost-saving opportunities without compromising patient outcomes.

Qualifications

3+ years of recent acute care Emergency Department Director or Manager leadership experience (large ED or equivalent responsibility required).

• Bachelor's degree required; Master's degree preferred.

Proven ability to lead in high-volume, Level II Trauma settings .

Strong background in regulatory compliance, quality improvement, and patient safety initiatives.

Facility Highlights

423-bed hospital ANCC Magnet recognized

Level II Trauma Center over 2,500 trauma patients annually (15% penetrating trauma)

Level III NICU

Accredited Chest Pain Center

Advanced Comprehensive Stroke Center

Emergency Department Overview :

52 beds in main ED + 2 freestanding EDs

Over 80,000 annual visits across all sites

Strong support structure, Admin Director reports to COO, with ER Director and 3 Managers reporting directly into this role

Why This Is a Great Opportunity

This is more than just a leadership roleits an opportunity to make a measurable difference in one of the busiest emergency departments in Texas. You'll have the authority, support, and resources to elevate care quality, improve patient outcomes, and lead a highly engaged team. With a competitive salary ($115K$175K based on experience) and a 17.5% performance bonus , this role offers both professional and financial rewards.

About Houston, TX

Houston is a thriving city known for its world-class healthcare hub, diverse culture, and booming economy . With top-rated schools, affordable housing, and endless dining, arts, and entertainment options, Houston is an ideal place to advance your career while enjoying a vibrant lifestyle.

Apply Today

If you are a strategic, forward-thinking leader passionate about emergency medicine and patient-centered care, we want to hear from you. Take the next step in your career and apply now to join a nationally recognized hospital making a difference in Houston and beyond.

Relevant Keyword Cloud

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