MANAGER, SCHOLAR SUCCESS

Job Description

Job Description

Salary : Salary range : $60,000$70,000.

About Point Foundation

Point Foundation supports the educational aspirations of LGBTQ+ and ally students to become impactful leaders in their lives, careers, and communities.

Position Overview for Manager, Scholar Success

The Manager, Scholar Success serves as the primary point of contact between Point Foundation and its scholars, playing a key role in ensuring that each scholar remains on track and engaged throughout their time as a Point Scholar. This person will support scholars in meeting program expectations, understanding scholarship policies, and staying informed about internal and external opportunities. The Manager is also responsible for tracking scholar fulfillment of scholarship requirements and ensuring timely and accurate communication with the scholar community through one-on-one meetings and broader outreach.

In addition to direct scholar support, the Manager collaborates with Program Team members to execute impactful programmatic events that foster leadership, connection, and community among Points scholars. In this role, the Manager will bring a strong sense of organization and follow-through to help scholars make the most of their Point experience.

Reports to : Director of Scholar Success & Enrichment

Status : Full-Time, Exempt

Supervises : N / A

Location : Remote Candidate must reside within the Los Angeles Metro Area

Essential Duties & Responsibilities

Scholar Success

• Ensure scholars meet program expectations in the areas of engagement, enrollment, and academics through clear communications, written policies, and one-on-one support
• Develop and administer annual surveys to identify potential changes to programming and assess scholar trends
• Oversee the accessibility, distribution, and utilization of Scholar Success resources (e.g. mental health referrals, academic support, career development, emergency funding)
• Identify and propose both means and methods of scaling Scholar Success efforts through realized efficiencies and innovations

Program Management

Miscellaneous

Collaborate with staff across the organization for cross-functional priorities :

Requirements

Core Competencies

This job description provides an overview of the position's scope. This is not a comprehensive list of duties / responsibilities.

Compensation & Benefits

To apply : Submit a thoughtful cover letter and a resume to be considered for our staff positions. Use your cover letter to demonstrate why you would be an ideal candidate for this position based on the job description / duties / requirements. Due to the anticipated high volume of applications, we are unable to accept phone or direct email inquiries.

Point Foundation is an Equal Opportunity Employer committed to having the rich diversity of our community reflected in our workforce.

It is the policy of Point Foundation to provide equal membership, employment, and service opportunities to all eligible persons without regard to race, religion, color, creed, ancestry, national origin, citizenship, age, sex, marital status, parental status, physical ability, sexual orientation, gender identity, gender expression, membership in any labor organization, political ideology / affiliation, and; for employment only, height, weight, and record of arrest without conviction, disability of an otherwise qualified individual, or any other legally protected basis, to the fullest extent provided by applicable federal, state, and local law. This policy applies to employment, internal promotions, training, opportunities for advancement, terminations, relationships with outside vendors and customers, the use of contractors and consultants, and dealings with the public.