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Assistant Manager (Charley's Cheesesteaks)

Assistant Manager (Charley's Cheesesteaks)

Las Vegas PetroleumKingsville, TX, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Charley's Cheesesteaks is looking for an Assistant Manager for our Kingsville, TX location.

Responsibilities :

1. Team Leadership & Development :

  • Supervise, train, and develop team members to ensure they are performing at their best.
  • Assist in scheduling and managing staff to ensure adequate coverage during peak hours.
  • Lead by example, maintaining a positive attitude and motivating the team to provide excellent customer service.
  • Handle team conflicts and employee concerns, resolving issues quickly and professionally.
  • Conduct training and development sessions to ensure staff is fully trained in food safety, customer service, and company procedures.

2. Customer Service Excellence :

  • Ensure all customers receive prompt, friendly, and professional service.
  • Handle customer complaints and issues effectively, ensuring their satisfaction.
  • Monitor service standards and provide guidance to team members to maintain a high level of service.
  • Maintain a clean, welcoming, and well-organized dining environment for customers.

    • 3. Operational Management :

  • Assist in managing daily operations, including food preparation, inventory control, and cleanliness.
  • Ensure all food items are prepared to Del Taco’s standards for quality, portioning, and safety.
  • Monitor food inventory levels and assist in ordering supplies as needed.
  • Assist in controlling food costs, labor costs, and waste to maximize profitability.
  • Maintain a safe working environment by ensuring that all health and safety regulations are followed.

    • 4. Financial Management :

  • Assist in managing restaurant budgets, tracking financial performance, and ensuring operational goals are met.
  • Handle cash management, register operations, and ensure accurate cash handling procedures are followed.
  • Prepare and review daily, weekly, and monthly reports to track financial performance.
  • Identify areas for improvement in operational efficiency and profitability and implement strategies to address them.

    • 5. Health & Safety Compliance :

  • Ensure compliance with all health, safety, and sanitation regulations, including food safety standards.
  • Conduct regular checks to ensure cleanliness in all areas of the restaurant, including the kitchen, dining areas, and restrooms.
  • Ensure all team members are properly trained in safety procedures and food handling standards.

    • 6. Inventory Control :

  • Help manage inventory levels, ensuring products are well-stocked and stored in compliance with food safety regulations.
  • Perform regular inventory counts and assist in inventory audits.
  • Ensure stock rotation to minimize waste and loss.

    • 7. Opening & Closing Procedures :

  • Assist with opening and closing duties, including ensuring the restaurant is prepared for the next shift.
  • Ensure that the restaurant is clean and fully stocked before and after each shift.
  • Oversee cash handling and register reconciliation during opening and closing shifts.

    • 8. Additional Responsibilities :

  • Assist with marketing initiatives and promotions to drive sales and attract new customers.
  • Help implement company policies and procedures to ensure consistent operations.
  • Perform other duties as required by the restaurant manager.

    • Qualifications :

  • Experience :
  • 1-3 years of experience in a supervisory or management role in a fast food or restaurant environment.
  • Experience in team leadership, customer service, food safety, and inventory management.
  • Skills :
  • Strong leadership and communication skills, with the ability to motivate and guide a team.
  • Excellent customer service skills with the ability to handle customer complaints and resolve issues.
  • Ability to work under pressure in a fast-paced environment while maintaining a positive attitude.
  • Strong organizational and time-management skills.
  • Basic understanding of financial management, including budgeting, cost control, and reporting.
  • Education :
  • High school diploma or equivalent required.
  • Associate’s or Bachelor’s degree in Business, Hospitality, or a related field is a plus.
  • Physical Requirements :
  • Ability to stand for extended periods and perform physical tasks in a fast-paced environment.
  • Ability to lift up to 25 pounds.
  • Ability to work flexible hours, including nights, weekends, and holidays as needed.
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    Assistant Manager • Kingsville, TX, US

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