Food Runner - Airport Lounge

Job Description

Job Description

Come join our team and receive a $200 sign-on bonus!

Airport Lounge Food Runner

Pay : $22.50-$23.50 per hour

Shift Timings : 12 : 00 PM-8 : 00 PM; 4 : 00 PM-12 : 00 AM

Food Runner Job Summary

The Food Runner provides best-in-class guest service to our guests and is responsible for engaging with guests for the servicing of all food and beverage items inside The Club lounge located in the San Francisco International Airport. The Food Runner delivers all food and beverage mobile orders directly to the guests' tables, ensuring timely service and food quality.

Food Runner Basic Skills

• Hospitality Focus – focus on guest satisfaction and providing memorable experiences. Generous, friendly, and warm spirited.
• Guest Experience - Maintains a friendly, cheerful, and courteous demeanor always, ensuring the highest level of guest experience in an elevated environment while accurately answering inquiries from guests.
• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading Comprehension – Understanding written sentences and paragraphs in work related documents.
• Speaking – Talking to others to convey information effectively.
• Writing – Communicating effectively in writing as appropriate for the needs of the audience.
• Conflict Resolution – deescalate situations in a professional and courteous manner.
• Problem Solving – develop solutions to remove obstacles to problems that may arise.

Food Runner Primary Job Duties

Food Runner Minimum Acceptable Qualifications

Benefits

Medical Insurance (Health, Dental, Vision)

Disability Insurance

Vacation and PTO

401K Plan with generous Company Matching

Employee Assistance Program (EAP)

Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets)

ABOUT THE COMPANY

Hyde Park Hospitality (HPH) is a young—but dynamic and fast-growing—company built on deep roots in the food business. HPH earned Crain’s Fast 50 Award in 2025 for being one (ranked 35th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.