IT Technician

Full-time

Description

Join Weiss-Aug – A Leader in Precision Manufacturing and Innovation

Be part of a company that’s shaping the future of manufacturing where your ideas, skills, and passion matter.

Weiss-Aug, is a leading provider of advanced manufacturing and engineering solutions with advanced facilities across the U.S. and Mexico for over 50 years.

Why Join Us?

At Weiss-Aug we are driven by a commitment to excellence, innovation, and continuous improvement. As a recognized leader in the industrial and commercial sectors, specializing in high-volume metal stamping, thermoplastic molding, and value-added assembly solutions for the medical, aerospace & defense, automotive, interconnect, telecommunications and consumer goods industries, we take pride in cultivating a collaborative and forward-thinking work environment.

We're currently seeking a passionate and skilled IT Technician to join our team and contribute to our mission of delivering high-quality, engineered solutions to our customers worldwide. In this role you will be responsible for installing, maintaining, and troubleshooting computer hardware and software systems within a manufacturing organization.

Responsibilities :

• Tier 1 technical support for users on-site and remotely connected. Troubleshoot, diagnose, and provide resolution for network, Windows PC hardware and software related issues.
• Provide software and hardware support including user support, upgrading, testing, and implementation.
• Setting up, supporting, and troubleshooting / repairing / upgrading computers, phones, printers, and servers; installing software, writing / running reports, and general user support in office and manufacturing areas.
• Software / hardware setup and configuration. Running and hooking up cables and wires and assisting users in using software / hardware.
• Work with other IT staff with projects. Including in-depth research, hardware / software upgrades, purchasing, implementation, and testing.
• Develops and implements various training, job aids, and instruction for users on the use of operating systems, networking, applications, and databases.
• Create and maintain documentation : system configurations, internal IT procedures.
• Evaluating new hardware and software; advises on hardware and software alternatives; recommends standards for selection of software.
• User account administration (including door access).
• May require periodic travel to remote satellite offices.

Requirements

Software Knowledge :

Windows OS

Microsoft Office

Active Directory

Hardware Knowledge :

Working knowledge of network connectivity

Working knowledge of computers, printers, peripherals, etc

Personal Skills :

Good interpersonal, communication, and technical writing skills

Detail oriented and good analytical skills

Self-motivated and able to work independently without constant supervision

Experience :

1-3 years technical support, Windows clients, Microsoft Office

1-3 years Windows administration & support

1-3 years network connectivity / security administration & support

Education :

A.S. degree in Computer Science or equivalent technical training / certification

Relevant certifications : CompTIA : A+, Network+, Server+, Security+

Microsoft : MTA, MCP

This position is at our East Hanover, NJ location.

Pay Range : $23 / hr. to $25 / hr.

Other Benefits Include

Medical, Dental and Vision

401 (k) with company match

Holiday, Vacation and Sick Time

Tuition Reimbursement

Health Savings Accounts (HAS)

Flexible Spending Accounts (FSA)

Cigna Wellness Incentive Program

Employee Assistance Program (EAP)

Short Term Disability

Group Life and Accidental Insurance

Sun Life – Accident, Critical Illness, and Hospital Indemnity Insurance

Smoking Cessation Program

Pet Insurance

US Pay Transparency

The base salary for this role will be determined on a case-by-case basis and may vary based on the following considerations : job-related knowledge and skills, experience, and internal consistency.

If your salary requirements exceed the advertised range and you remain interested in Weiss-Aug, we encourage you to apply.

Weiss-Aug is an Equal Opportunity / Affirmative Action Employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, disability, or any other characteristics protected by applicable federal, state, or local law.

Notice to Agency and Search Firm Representatives : the Weiss-Aug Group is not accepting unsolicited emails from agencies and / or search firms for this job posting.